[Resolved]  Bookmyoffer.com — Mi power bank faulty and not working against order no [protected] dated 20.03.2016

Address:Gurgaon, Haryana
Website:www.bookmyoffer.com

I was going through my Facebook account and I saw advertisement from bookmyoffer.com in Facebook for 20100 mah of power bank for Rs550 .
Since this is an Facebook promoted advertisement I trusted the site bookmyoffer and orderead the item. Initially it was Rs550 and later all the formalities it was around Rs750.

After a week's time I received the item. I started using the power bank but unfortunately it was not working properly and its was an absolutely an faulty product. It gets charged for 1 hour after that all the led lights gets on. when try to charged my cell phone it charged for 1 minute and later gets off.

I called the customer care number to inform them and try to get it sought out the issue. The customer care lady was very casual and said after hearing my about the product.

Sir you had 3 days of time to return the product, since you have crossed 3 days we cannot help you.

I told her i will complaint to consumer forum and cyber crime that you are cheating people... she without any courtesy hung up the phone on my face saying ' you do whatever you want, go consumer forum anywhere we cannot help you''...

I request consumer forum to raid this company office and close down there online business and also please charge heavy fine to Facebook, since it was promoted by Facebook. This kind of many fraud cases have been by this company and cheated many people.

Please get my money back as soon as possible.

Reagrds,
Noor Ahmed
Cell: [protected]
City : Bangalore
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Mar 31, 2017
Complaint marked as Resolved 
Verified Support
May 05, 2016
BookMyOffer.com / Saturday Sunday Media Internet Customer Care's response
Dear Customer,

We apologies for the inconvenience, we appreciate your patience and assure you that we will make all efforts to meet and exceed your expectations.

Thanks,
Complaint comments 

Comments

Hi Sir / Madam,

Bookmyoffer.com is a fraud company. I also experienced the same. I have tried contacting their customer care via phone and email but they don't respond. I have visited their office and guess what the company moved from there.
So now is the time to teach them a lesson. Let's order the expensive and something big. Choose COD. Once the delivery man is out for delivery. Simply deny the package. Do it till the time bookmyoffer listen to us. Atleast, doing this will have some impact on their profit.
This has to be solve as soon as possible and make sure this should not be henceforth...

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