[Resolved]  Bookstand.in — refund process

Address:

Gautam Buddh Nagar, Uttar Pradesh

a bought a book on 6 Aug 2014 AIPGMEE by Mudit Khanna (order no-808).after 1 weeks they said, this book is not available at this time, it takes more time 3weeks. for this reason they cancelled my order and told me "within 5-7 working days they will refund". But, i don't get money back. I contacted by phone to customer services on daily basis, that time they said "today they will refund". But same issue.in those days i communicate also by mail.they replied on 27 Aug ( From: [protected]@bookstand.in [mailto:[protected]@bookstand.in] Sent: 27 August 2014 17:11 To: Biswabir Dey Subject: RE: BookStand.in- India's exclusive online book store. Your order cancelled Dear Biswabir, Thanks for concatingbookstand.in – India’s exclusive online bookstore. This is in regard to your order 808 that you have place on bookstand.in for book: All India Postgraduate Medical Entrance Examination Self Assessment and Review Vol 1 This is to inform that the book is not available as this book is OUT OF PRINT right now and has been by publisher. We have processed your refund and same will get credited to your account in next 5-7 days). but still it not happends.i cummunicate every day but not a good support from them. Almost a months gone. In this situation kindly help me out and give me a beeter service. thanks & regards, Biswabir Dey