Hi team on 3rh of july i purchased refrigerator of bosch from sargam electronics gurgaon, on 12th its stop working their is no power in the unit, i logged a call with customer care but its sound like nobody listening call disconnected in between..& they are telling me it will take 48hrs to someone attend the complained how can a house in these summers wait for 48hrs to resolve refrigerator problem its new product & its like a bad experience to us
Was this information helpful?
No (0)
Yes (0)
Aug 16, 2016
Complaint marked as Resolved
Bosch Home India customer support has been notified about the posted complaint.
Verified Support
Jul 13, 2016
Bosch Home India Customer Care's response Dear D B Singh,
We regret for the inconvenience caused. Please share your complaint number and contact details here or write to us on service.[protected]@bosch-home.com to help us serve you better. Our representative will get in touch with you
shortly.
With Regards,
Bosch Home Appliances Team
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score. Read more
Post your Comment