It is very sad to say that the washing machine which i was contentiously using for last few years (approximately 3-4 years) is now showing abnormal indications. Spinning function is stopped, so drying is not happening after the wash. On 03th may 2021, service technical being contacted and he attended the machine, within 2 minutes, he found that the drum is completely broken and he said, a complete drum replacement is required and its cost is almost close to the price of a new machine. Its quite unexpected that the drum damage happened all of a sudden, that too a :bosch product", and its unacceptable. Service report and bill attached.
As per the technician, the full set of the drum requires 10000 rupees, which is unacceptable. So kindly help to resolve the issue as i am a regular customer of bosch, and its not my 1 st product since am suggesting these bosch products to my family mates as well..My cont number +91 [protected], [protected]
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