Boult Audio — Not received my product back and denied the unboxing video is

Address:

B-67, Wazirpur Industrial Area, New Delhi 110052

Team,

I have purchased a product from boult audio the product was under warranty after few months battery drained early so I was claim warranty for the product and send it to replaced/ reparing vide token number 00682101 after few days I got a mail that my product was replaced and send it by shiprocket courier partner vide courier tracking number is SF86774999KR when I was open the courior I was shocked because the only data cable received on it. After the complaint company denied from that and the unboxing video is invalid said by the company. Please help me out and refund my money back.