Brcduckback.in — Manufacturing defect on a newly purchased hot water bottle of Duckback, | |||
I purchased this Hot Bag from Sarba Mangala Pharmacy, bidhan Market, Siliguri, 734001 today on 29th of December, 2013. Unfortunately this following bag leaks from the marked portion. I've attached a bill & couple of pictures with this mail to understand better. Immediately I requested the shopkeeper to replace this item but they turned a deaf ear to me. Instead they used abusive language & said that this particular item doesn't come with warranty policy & it's not in there hand to do anything further about it. Chinese Hot Water Bottles are available for Rs. 120/- or so & it works fine. Now my point is why should I buy a branded product from a reputed brand like Duckback for thrice the money. I believe Duckback is a reputed company & 'I've been cheated' by them. 24 hrs have passed since I've sent a mail to ' [protected]@gmail.com ' which is there official e-mail ID, nobody responded yet. Also understand that I'm not asking for warranty, it's a manufacturing defect!! Thanks & regards, Pradipta Talukdar 2nd Mile, Sevoke Road, Siliguri - 734001 Mibile - [protected] Was this information helpful? | |||
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3 Comments | |||
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http://brcduckback.in/ - Manufacturing defect on a newly purchased hot water bottle of Duckback, seller not replacing the same.
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Yesterday purchased one hot water bag and today when filled water and used its leaking from d body. Shopkeeper is not giving an ear to d defect. This inferior quality is not expected from duckback.
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