Bridgestone India — Defect Product given by Bridgestone Tyre

Address:

Salem, Tamil Nadu

Dear Sir, I have purchased the Bridgestone tyre on 17th July'2015 at the Bridgestone dealer shop ( Sri V.M Tyre Centre, Alagapuram Village, Palaniyapuri Post, Attur Taluk). While purchasing it, they promised me that there is warranty replacement in case of any fault other than Tyre Physical Damage due to rough usage. Once after my purchase i have traveled about 35 kms and new bridgestone Tyre got busted. Immediately I have reported to the Tyre shop(Sri V.M Tyre Centre), during the inspection they also found that it is almost like manufacturing defect and asked me to submit the tyre for inspection and replacement. After the inspection Bridgestone company told that the problem is due to the hard hitting of some object and can not be consider under warranty claim. But I didn't have any incidence of hard hitting to my tyre as i am traveling in Bye pass road.. I am sure the Bridgestone company is trying to differ from the promise they have made while purchasing for the warranty claim. Bridgestone company is cheating their customer by giving defect products and while going for claim, it is giving some wrong reasons and this will make us to not prefer the bridgestone tyres going forward.