| Address: | Chitradurga karnataka |
Two tyres are damaged they were purchased just 5 months ago and now the engineer is saying tyre is not available and he is giving us a lower quality tyre suggestion but the thing is the tyres were too expensive to be damaged in such a short span of time the tyres were not even punctured once no accidents roads are good here too still 2 tyres damaged i have complain numbers too 11377 for the first tyre and 11595 for the second tyre . I have already written to them called them and still have no solution and my car is sitting in our parking and we are just not able to drive it anymore. I want them to at least take responsibility and address that my problem is severe why provide 3 years unconditional warranty when they are again charging us for replacing the tyres and its just been 5 months
Please make sure that i get some service from them we chose these expensive tyres because the car came with these tyres when we made the purchase and the tyres lasted us for 5 years but this time not even 5 months i really think the tyres were low quality . I am also attaching the photos of the damaged tyres the tyre with a cross mark is the tyre that damaged first and was still in driving condition and the 2 more photos are of the second tyre that got damaged and of no use at all.
Please look into my problem
Thank you
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