Brihanmumbai Electricity Supply & Transport Undertaking [BEST]

Brihanmumbai Electricity Supply & Transport Undertaking [Best] — Buses

gopal h r

from Mumbai, Maharashtra

Jun 28, 2022

Address:

Mumbai

Dear sir this isn't a complain. It's a suggestion that please get rid of the small buses for busiest routes like bus no 266 and 252 as the bus always gets overcrowded and also the head keeps on banging because of the luggage rack. Get bigger buses like Tata Marco Polo bus as in regular routes and put these buses in some silent routes as stops in middle of this route neither get a place to seat nor to stand.
Please sir lot of public travels in this busy route all the time or increase the bus frequency from 10 minutes to 5 minutes which will be really helpful. But still I suggest get rid of these buses and bring bigger non AC buses as many people get down without ticket which is a great loss for you

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Brihanmumbai Electricity Supply & Transport Undertaking [BEST] customer support has been notified about the posted complaint.

Jun 28, 2022

Updated by gopal h r Also buses like 255 and 355 which used to start from versova have been stopped. I know the routes are very long. Instead buses like this should start from juhu bus depot and end till Sion bus depot would save lot of time i guess

Jun 28, 2022

Updated by gopal h r Also bus no 255 which diverts through kala nagar bandra East should be rectified and take right from ongc instead of going straight which will save 20 minutes i guess as lot of traffic gets jammed near bandra mhada office as it's a very narrow lane