Brihanmumbai Electricity Supply & Transport Undertaking [Best] — charged more than the normal ticket

Address:Mumbai City, Maharashtra

B. E. S. T coductor (Id: 26825) has charged me more than the normal bus rate.

I was travelling from r. City mall to l&t (Dr. Ambedkar udyan) the normally ticket price is rs. 18. But this conductor has charged me rs. 22 instead of rs. 18. When i asked for why there is a price change as i am a day traveler and the price ticket will be rs. 18 only.

The reply from conductor was complaint it, the ticket price is rs. 22 only if you have any concerns.

This what the government employees are behaving with the indians public.

The bus no was 5487. This was happened on 7th oct 2018 (9:15 pm).

I need this complaint to take on a serious note and no other conductor should steel from normal public.
Was this information helpful?
No (0)
Yes (0)
Brihanmumbai Electricity Supply & Transport Undertaking [BEST] customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Brihanmumbai Electricity Supply & Transport Undertaking [BEST]
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    30%
    Complaints
    558
    Pending
    0
    Resolved
    166
    Brihanmumbai Electricity Supply & Transport Undertaking [BEST] Phone
    +91 2222 85 6262 [General Manager]
    +91 22 2287 3961 [General Manager]
    Brihanmumbai Electricity Supply & Transport Undertaking [BEST] Address
    Shahid Bhagat Singh Marg, Cusrow Baug Colony, Apollo Bandar, Colaba, Mumbai, Maharashtra, India - 400001
    View all Brihanmumbai Electricity Supply & Transport Undertaking [BEST] contact information