Brihanmumbai Electricity Supply & Transport Undertaking [BEST]

Brihanmumbai Electricity Supply & Transport Undertaking [Best] — conductor behaviour & change issue

Subongo

from Mumbai, Maharashtra

Address:

603, 7-A, EDEN ROSE HOUSING SOCIETY, KANAKIA, 401107

I am traveling from kashmira to thane station in bus no. 700, the bus regn. No. Is mh01 6332, i am carrying only 500 rs. Unfortunately not having any change today and requested conductor for change also if he doesn't have it now he can hand over the change at the last stop also.
But he started shouting and telling me to get down in between and continuously yelling and telling all passengers to demean me.
I have still given my 500₹ and not received any money in return but still he kept on shouting and insult me as a passenger.
This is not acceptable.
Please return my money and take strict action against him so that he doesn't do such things to any passengers again

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Brihanmumbai Electricity Supply & Transport Undertaking [BEST] customer support has been notified about the posted complaint.

Apr 18, 2019

Updated by Subongo I have also called BEST helpline and BEST helpline executive asked to handover the phone to conductor but he refused to speak on phone.