Brihanmumbai Electricity Supply & Transport Undertaking [Best] — Subject: Complaint Regarding Incorrect Electricity Bill

Consumer Number - [protected]
Bill Number - [protected]

I am writing to lodge a formal complaint regarding an inaccurate electricity bill that I recently received. I hope to bring this matter to your attention and seek a prompt resolution.

I am writing to express my deep concern and frustration regarding the incorrect electricity bill that I received, despite visiting the Best Office and submitting a written complaint. Furthermore, my disappointment has intensified upon finding that the incorrect bill is also displayed on the website www.bestundertaking.net. I urge you to address this matter urgently and rectify the inaccuracies without any further delay.

On [[protected]], I visited the Best Office in person to report and discuss the incorrect electricity bill that I had received. To my dismay, my concerns were dismissed, and my complaint was not given the necessary attention it deserved. The staff at the office did not provide a satisfactory resolution, and I left without a sense of assurance or confidence in the service provided.

I trust that you will treat this complaint with the seriousness it deserves and take immediate action to rectify the billing inaccuracies. I expect a prompt response and a satisfactory resolution that will reinstate my confidence in your company's commitment to providing accurate and reliable services.

Thank you for your immediate attention.