[Resolved]  Brilliant Tutorials — concession money

Address: Bulandshahr, Uttar Pradesh

I HAD JOINED THE ELITE2013 CORRESPONDENCE COURSE AT BRILLIANT TUTORIALS. THE FEES FOR THE COURSE WAS 16, 000RS. BASED ON MY MERIT I WAS PROMISED TO BE GIVEN A CONCESSION MONEY REFUND OF 5000RS. THEY INFORMED ME THAT WITHIN 3 MONTHS FROM JOINING THE COURSE I WOULD RECEIVE MY MONEY. AFTER 3 MONTHS I HAVE BEEN REGULARLY MAILING THEM REGARDING THE MATTER. ON COMPLAINING ON THEIR OFFICIAL SITE I RECEIVED A MAIL THAT STATED THAT I WILL RECEIVE THE MONEY BY THE END OF THE COURSE. I AGAIN STARTED MAILING THEM AFTER THE END OF THE COURSE BUT THEY SEEM TO BE NOT INTERESTED IN GIVING MY MONEY. I HAVE BEEN CONSTANTLY MAILING THEM ON [protected]@brilliant-tutorials.com MY ENROLLMENT NO IS EELB1300864 ELITE CORRESPONDENCE COURSE THE ONLY MAIL THAT I RECEIVED WAS THIS Dear Student, Congratulations on your excellent performance in your Std. X board examination! As you know, Brilliant Tutorials awards students for their performance, and as such you are eligible for a concession refund on your course fee. We would like to apologise for the delay in processing your refund. We would like to assure you that you will receive your refund without fail in the next few months, before the end of your course. We wish you all the best, and we are here to extend every support as you continue your exam preparations. With warm regards, For Brilliant Tutorials Pvt Ltd.,
Was this information helpful?
No (0)
Yes (0)
Aug 14, 2020
Complaint marked as Resolved 
 
1 Comment

Comments

Not received study material paid for

I enrolled my son in the distance learning course for MBBS entrances (CBSE PLUS) in 2014. I have only received part of the study material under this course. The head office in Chennai is not contactable by phone and I have not received any responses to my emails.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Brilliant Tutorials
    customer care contacts
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    52%
    Complaints
    42
    Pending
    0
    Resolved
    22
    Brilliant Tutorials Phone
    +91 44 2434 2099
    +91 44 2434 3308
    Brilliant Tutorials Address
    12, Masilamani Street, T. Nagar, Chennai, Tamil Nadu, India - 600017
    View all Brilliant Tutorials contact information