[Resolved] BSA Hercules — Faulty Chasis of Ladybird Cycle
P
pjha983
from Panaji, Goa
Address:
Gurgaon, Haryana
I had purchased a brand new Lady
Bird Cycle 24" of pink colour (Chasis
No.E!!048746) on 26 July 2014 From BSA & HERCULES Showroom Gurgaon
Sector-14 (i.e NEW RADHE SHAM & SONS vide Bill No. 3556 Dated 26 Jul
14). On 25 Aug 14 I went for its free
servicing to the said dealer therafter they observed that Handle big hexagonal
Nut on top was getting sliiped on tightening. Service Manager/ Mechanic told
that this is a manufacturing defect so i have to cut the top of handle chasis
hole. So they dismantled complete handle assembly
thereafter they cut top of handle chasis hole by nearly 1 to 3 cm. But the
cutting of chasis hole was so irregular that it becam taper on that all ball
assembly they mounted, which is getting
awkard from looks and functioning side also. Any how they made it tight. But
its my request to you if the chasis was faulty then it has to be either
replaced or get it repaired in factory itself. But they cut it locally in
irregular shape. Because chasis is main thing for which customer going to buy
BSA brand cycle. And these shop spoiled my new BSA cycle of One month old
chasis . I was having good faith on BSA brand
so please get the chasis changed by BSA . I will be thankful to you for
consideration of my complaints.
+5 photos
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Aug 13, 2020
Complaint marked as Resolved
BSA Hercules customer support has been notified about the posted complaint.
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