Bus Services — Complaining about 1 to 1 bangalore to salem bus conductor

Address:

Bangalore, Karnataka, 560095

Hi, ,
My sister is blind, so she is having a concession in the ticket, so my dad asked a ticket upto hosur after that hosur to salem. Because my sister can get concession from hosur only, not from bengaluru. But conductor said get down at madiwala police station stop and take other bus. My mom, dad and sister are new to the bengaluru. But my parents said we will take ticket from direct salem from bengaluru, but conductor made forcibly to get down my parents and sister.
Below are the details of the bus what i know.
Sunday, 10th april 2016
5pm st johns hos[ital bus stop - 1 to 1 salem to bangalore bus.