Busindia — Money debited but couldn't book the tickets

I have booked 4 bus tickets for tomorrow 4:16 am from Karaikal to Puducherry on 12/01/2023 at 7:06. The total fare of 587 was debited but we still didn't receive the mail or any source for confirming our ticket. I have tried to contact the customer care through call but no response.
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