Busindia — Money debited but ticket not booked

Sir/mam,
I have made an online booking for seat no.26 in prtc bus for 19/5/2023 5:29 am bus from pondicherry to mahe.

But, when i paid through my Google pay, suddenly, the page not working error popped up and money was already debited from my account. I neither received ticket booking confirmation, nor my money back. I also don't know if the ticket has been booked.
My contact details as filled in online booking:

Name : Reena K
Mail id: [protected]@gmail.com

I kindly request you to look into this issue at the earliest .
Was this information helpful?
No (0)
Yes (0)
BusIndia customer support has been notified about the posted complaint.
 
Add a Comment

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    BusIndia
    customer care contacts
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    13%
    Complaints
    78
    Pending
    0
    Resolved
    10
    BusIndia Phone
    +91 80 2676 1102
    BusIndia Address
    1, 30th Cross Road, Bengaluru, India - 560070
    View all BusIndia contact information