Claimed

Ace2Three Complaints & Reviews

2.4
Last updated Nov 17, 2023
Complaints 288
Resolved
115
Unresolved
173
Quick Links
Statistics
Share
Contacts

File a complaint to Ace2Three

Having problems with Ace2Three?

File a complaint and get it resolved by Ace2Three customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
Ace2Three
Customer Service Contacts

Ace2Three Phone Numbers

Toll free
1860 258 1234
134
133

Ace2Three Website

Ace2Three Head Office Address

1st floor, Ashi Building, 19 - Rouse Avenue Institutional Area
New Delhi
New Delhi District
Delhi
India
110002

Ace2Three reviews & complaints(288)

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
B
Nov 17, 2023
Report
Copy

Withdrawal

My instant withdrawal request is pending.im send lot of mail not responsible..my mail id is [protected]@gmail.com.. please registered complaint...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
N
nithu0603
Nov 3, 2023
Nov 7, 2023
This thread was updated on Nov 7, 2023
Report
Copy

Account blocked without a reason and money taken away

Hi,
User name : diablo433652

This company has blocked my account and 17000 from my account is taken away stating system has found some discrepancies in my gaming pattern. They have not provided any detailed explanation and when called support they are not providing any further information. I am playing rummy since 8 years in sites like Junglee, Adda52, circle and this is the first time I am facing this issue.
I...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
H
Hitesh dhuri
Sep 23, 2023
Oct 3, 2023
This thread was updated on Oct 3, 2023
Report
Copy

Not received money after withdrawal

I have placed a withdrawal request but I didn't received it in bank account, it's showing we have received your redeem request....
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
B
Bhav1477
May 16, 2023
May 18, 2023
This thread was updated on May 18, 2023
Report
Copy

Money getting disappeared from wallet

Money getting disappeared from the wallet..CC team is v incompetent and v casual about such a serious thing...almost Rs.300 is disappeared from the wallet since 5th may...there team just ask me to wait without providing any solution.my wallet is in negative Ballance which had never happen in any wallet of online platforms.

Hope I get solution from this platform atleast. I am been with Ace2three for past 9 years and given them...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
A
aceplayer
May 8, 2023
May 10, 2023
This thread was updated on May 10, 2023
Report
Copy

Lost so much playing this game

Address:India

I started this game as a time pass event, lost more than alot in due course can I get the full amount refunded back to me
Can a goodwill action be don...
Helpful
1 other people found this review helpful
1 found this helpful
1 Comment
Report
Copy
K
kkdgan
May 5, 2023
May 9, 2023
This thread was updated on May 9, 2023
Report
Copy

Account Disabled I want to Enable the account

Address:Bengaluru

I played online rummy since 2014 in Ace2three I lost around 45k on the year. after that i stoppled play. in 2022 i continuosly received your account have some bonus like 200rs. i downloaded the app and checked yes 200rs credited in bonus. I started playing rummy again this time i lost 8L in a short period of 5-6 months. so i decresed my add cash limit daily 50000 to 500. on the next day call received from responsible team they asked multiple...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
P
prem_54321
Apr 23, 2023
Apr 24, 2023
This thread was updated on Apr 24, 2023
Report
Copy

Fraud game and every round and every cheated app

Very very cheating game...
Helpful
1 other people found this review helpful
1 found this helpful
1 Comment
Report
Copy
K
Kavithiran
Apr 12, 2023
Apr 14, 2023
This thread was updated on Apr 14, 2023
Report
Copy

Withdrawal pending

Address:1/101 nudu street mudikandanallur

Withrawal not working...
Helpful
2 other people found this review helpful
2 found this helpful
1 Comment
Report
Copy
H
Hello1012
Apr 11, 2023
Apr 14, 2023
This thread was updated on Apr 14, 2023
Report
Copy

Cheating in 500++ pool game and 10-20+ points games

I have been playing this game from a long time and got to know that there are many players who are cheating in this game. ( involvement of 3players or more on one table in big pools and points tables)...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
R
Riccky Roy
Jan 11, 2023
Jan 12, 2023
This thread was updated on Jan 12, 2023
Report
Copy

Regarding my id ban

Website:ace2three

My id gets banned without warning or notice and got only mail that ur id has been banned.when i called customer service they have only one answer that email ur queries they were not upto anything they just pick call and reply same thing again again...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
R
Riccky Roy
Jan 11, 2023
Jan 12, 2023
This thread was updated on Jan 12, 2023
Report
Copy

Regarding my id banned

My id gets banned without warning or notice and every time I call customer care they have only one answer that email your queries.After mailing my queries I got Only information that we have detected unfair gaming but it doesn't clarify that what type o[censored]nfair gaming...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
M
Mangpavan
Jan 9, 2023
Jan 11, 2023
This thread was updated on Jan 11, 2023
Report
Copy

Withdrawal related

My login is mangpavan,

I was new here i placed a withdrawal request on your website.
I was new and bronze user.
I see somewhere it is written 2-3 working days
Some places it says instant

Someplace it says 4hours.

I don't seriously understand your work flow?
Can you let me know for successfull withdrawal tat and account credit tat

My withdrawal was done...
Helpful
1 other people found this review helpful
1 found this helpful
1 Comment
Report
Copy
V
Vivo y95
Dec 24, 2022
Dec 28, 2022
This thread was updated on Dec 28, 2022
Report
Copy

My Redeem is successful but amount is not credited

Address:Aanand nagar bhola nagar kalwa East thane

My Redeem is successful but amount is not credited...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
Surya Narayanan Ponnusamy
from Bengaluru, Karnataka
Dec 23, 2022
Dec 24, 2022
This thread was updated on Dec 24, 2022
Report
Copy

Kicked out from tournament

I joined a 111 tourney lost first round and rejoined with 111 again and then at final round i won but the Ace23 message shows abnormal activity so kicking out from tourney. It's irritating with Ace23 how a person can do fraud in tourney. Really a frustration...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
S
Sanjova
Dec 19, 2022
Dec 21, 2022
This thread was updated on Dec 21, 2022
Report
Copy

My winning prizes

Address:New Delhi

Winning amount is not received yet
I played a special tornament and win first rank in the tournament but my winning amount not received....
+2 photos
Helpful
1 other people found this review helpful
1 found this helpful
1 Comment
Report
Copy
V
Venubyna
Dec 7, 2022
Dec 12, 2022
This thread was updated on Dec 12, 2022
Report
Copy

Ace2Three - Added money failed

I have added 10000 money but status showing failed, amount. Debited from account. It was not yet refunded to my account....
+3 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
V
Venubyna
Dec 7, 2022
Dec 12, 2022
This thread was updated on Dec 12, 2022
Report
Copy

[Resolved]Ace2Three - Added money failed

I have added 10000 it was debited from account but it showing failed status not refunded amount back to my account....
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
P
Prabhu14
from Hyderabad, Andhra Pradesh
Nov 6, 2022
Dec 19, 2022
This thread was updated on Dec 19, 2022
Report
Copy

Lost huge amount in lakhs

Playing ace2three is vary harm full, no one will win they won't get money, after winning one game we will lost 20 games, I lost huge amount I don't no how to get money back
I lost my life playing ace2three now I'm in hell vary vary harm full ace2thre.
Do something to get my money back plz...
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy
G
Gopi kn
Oct 12, 2022
Oct 12, 2022
This thread was updated on Oct 12, 2022
Report
Copy

Added money but not to withdrawal

Im in tamilnadu.i m not to know about ban but my money was added but cant to play…i want to withdrawal my amount…...
Helpful
1 other people found this review helpful
1 found this helpful
1 Comment
Report
Copy
H
HABAMUT Mylliem Umlong
Sep 27, 2022
Sep 30, 2022
This thread was updated on Sep 30, 2022
Report
Copy

This game is unfair

I don't know why I just keep losing until all my money becomes 0, no matter a 100 times I played. I think they set it up, is not a real game.
Please look on this matter to help someone before they gets into this trap...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy