Candere Complaints & Reviews

On 24/06/2023 I booked order no [protected] (golden Mesh Peacock Diamond Chain Bracelet), the expected Delivery date was 11/07/2023 i.e. delivery was to be made in 17 days but today is August 18, 2023 i.e 55 days have elapsed and they are not delivering the product & also not refunding the money.

I made numerous phone calls and sent many mail but every time they are making false promise that the product will be despatched within...

Order Id[protected]
Placed an order on Akshya tritiya day.(23rd APRIL)..the cost for that was 28000 with 22000 discount inclusive of credit card/making charges offer..
The delivery date was 1st May..
They delay the delivery without informing the reason...
15days later they are asking to pay 6000 pending amount after which they will ship the product..
After complaint to customer care and mailing them the issues...br...

I have been Regarously following up for my order which has to be delivered by 12 May 2023, when ever I reach out to the customer care they keep saying it's out for delivery and will be deliver by EOD today. Whereas there is no email nor sms from courier service or from candere that it will be delivered, from past 5days it shows out for delivery in candere website under my account order status, I really doubt is it real Or fake site. Does...

Hi Team,
I would like to complaint about Candere.com
I have placed order about a month back but still it is not dispatched.
I have been following up with customer support team from many weeks and the only response i am getting is it will be dispatched in a day or two which never happened.
These people are fooling us by not dispatching the product on time and just doing fake advertising and promises...

I ordered 3 products (2 nose pin and 1 necklace) from their website on 13th July 2022.

I got a phone call and was informed that they cannot accept my order because incorrect price was registered for 1 nose pin on their website. I accepted it and 1 nose pin has been cancelled on the same day only. Customer support told me that the refund is to be initiated in 5-7days.

Now it is 27th July 2022, no refund is initiated...

DONT BUY FROM CANDERE.COM..its not even linked to kalyan jewellers..i asked the store and they said they dont do servicing of jewellery bought from Candere so i dont know why they are promoting as same company.THEY WILL CHEAT YOU AND NOT SEND THE JEWELLERY AND THEN BLAME YOU .
I ordered a diamond ring worth 25k from candere, this was my 45th order from the site..i had never faced any problem earlier but this time the ring box was empty..i...

I ordered a ring from their online portal. However, the finishing of the ring was so bad that it was sharp on the inner side and it was hurting me. Since I had the option to exchange the product, I immediately raised an exchange request. Selected a bangle instead. After which, their customer service was so bad. I was always mislead about the delivery date. Multiple times their customer care and jewellery expert told me I would receive the...

I had ordered a Tushi Bangle from Candere online. The details of the product are as follows:

Nitima Tushi Kyra Gold Bangle
Quantity: 1
Order Date: Feb, 02 2022
Amount: Rs.24846.00 (Prepaid using credit card)
Order#: 1032786

The expected delivery date was Feb 16, 2022. Till date (March 22, 2022), it has not been delivered. Everytime I enquire, I am told that it is in Quality Check and...

I had ordered a Tushi Bangle from Candere online. The details of the product are as follows:

Nitima Tushi Kyra Gold Bangle
Quantity: 1
Order Date: Feb, 02 2022
Amount: Rs.24846.00 (Prepaid using credit card)

The expected delivery date was Feb 16, 2022. Till date (March 22, 2022), it has not been delivered. Everytime I enquire, I am told that it is in Quality Check and will be delivered in...

I had ordered a a gold ring from Candere, by Kalyan Jewellers on 27th Dec 2021, I received the product on 19th Jan 2021 but needed a size change. After multiple calls to the support centre of Candere, the Customer executive Mr. Rakesh assured to me that the system will place the order of the new ring as soon as the wrong measurement ring was picked and received.
The old ring reached Candere on 25th January 2022 and the date of the...

I purchased jewellry form candere online in the month of month where there staff delivered goods after taking payment and giving discount for some reason which i cant remember. I purchased a good in august'2019 and requested to deliver the same on dhateras and made the payment prior. Just 3 days days before delivery they tortured me and told it cannot be delivered as some amount amount of previous order was not clear.
How they can...

My order number is 170110. From candere.com site.
Name - shaiba amit pattanaik
I didn't like the product and requested for return of it and refund my amount on 28april.
I tried them call but they are not supportive. They told me to mail again. I mailed again. I tried on whatsapp also. But all in vain. Today is 5th may nearly 10days. But upto now they have not proceeded my return and refund request. Waste customer service....

I ordered one diamond ring and the delivery date was 27th January, but i haven’t receive my order as of now.
When i enquired then i came to know that it will still take 3 more days to complete the process.
So i again confirmed that why is it happen you guys are not keeping your promise to deliver the product within that expected delivery date, after that i am not getting any response from any of them neither helpline as well....

Hi,

My name is bulbul and I have ordered a diamond ring and i cancel the order before it was dispatched . They also have a return/refund policy of 30 days . I have requested for refund over call + mails since 10 days but still they are not confirming the amount of refund .

They have not processed the refund . This is my credit card which was used to pay the amount . A bill has been generated on it just because...