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Casekaro Complaints & Reviews

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thanmayee0209
from Anantapur, Andhra Pradesh
Aug 11, 2023
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Phonecase not being confirmed after money got debited

Address:Maruthi nagar 2nd Cross near saibaba temple, near Balaji purified drinking water Anantapur
Website:casekaro

I have ordered two phone cases worth 240 and paid money through upi paytm money got debited but order was not taken and got redirected to website and not showing any order details .i maild twice but no response was got back....
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Rockice
from Itanagar, Arunachal Pradesh
Aug 10, 2023
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Unable to track my order

Website:www.casekaro.com

I have made an order of Rs 260( two mobile backcovers) . I have already paid the amount but after paying I m unable to track my order. When I type the order ID or tracking number, it shows invalid. I have emailed Casekaro twice but they only say that they will reach out to me within 48 hrs and still no emails yet. Please help me....
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Ausi13
from Chennai, Tamil Nadu
Mar 16, 2022
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Incorrect case delivered & returns is BIG HASSLE

I placed order for Google pixel 3 case but the case delivered had fitment issues. I dropped email and submitted form with the video as requested. Again I was requested to share the screenshot of Settings About phone, which I did. Now again they are asking me to share pictures of the case front and back.

How many more details do they need to process a replacement? This is frustrating. What kind of quality checking do you...
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Alendra Bhushan Baishya
from Guwahati, Assam
Jul 14, 2021
Jul 21, 2021
This thread was updated on Jul 21, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Return issue

Address:Shop no. 17,18, Sai Ashirwad, SRA Bldg. no. 2, Ambawadi, S.V. Road, Dahisar East, Mumbai - 400068
Website:casekaro.com

I ordered a phone cover for realme 3pro on 10 july and i received it 13 july, 2021 yesterday. When i opened it phone cover is damage (alignment issue) so, i read FAQ and take necessary action against return policy what they are saying. After that I fill out the Google form and and take a video and submit it but, now they (casekaro) are saying i was placed wrong model cover therefore take them 50 rupess for returns on UPI ID: prakash.[protected]@okhdfcbank...
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Vikranth Murali
May 21, 2021
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Case cover

Address:Shop no. 17,18, Sai Ashirwad, SRA Bldg. no. 2, Ambawadi, S.V. Road, Dahisar East, Mumbai - 400068
Website:casekaro.com

I have not received the delivery of my case cover worth 492 rs . They say it is delivered already but we have not received anything .Looks like a legit website but their service is very poor . Thank you...
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  • Return issue
    I ordered a phone cover for realme 3pro on...
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