Dr. Lal Path Lab
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Dr. Lal Path Lab Complaints & Reviews

M
ManojSaini1987
from Delhi, Delhi
Aug 10, 2022
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Payment deducted

I was trying to book a test from lalpathlab. The payment was deducted from my paytm wallet but order was not placed.
Order ID is : lalpathdigital-[protected]-1...
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S
Sagar_ru
from Mumbai, Maharashtra
May 9, 2022
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Unprofessional Staff

I had requested Dr.Lal path lab, Vrindavan yojna, Lucknow to collect blood sample from my home. The staff said he will be there at 7.30 am sharp as I requested for the same. I called the staff at 8.45 am after waiting for 15 min. And the staff said he will be here in 5 min. I again called him at 8 am but the phone was unanswered. I called again at 8.15 am and the staff said he is on the way. I told him that now please don't come as I need...
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T
Tustu
from New Delhi, Delhi
Jan 10, 2022
Jan 10, 2022
This thread was updated on Jan 10, 2022
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Wrong report

Address:J-2/8A, DDA FLATS ;Tara apartments, Alaknanda, KALKAJI ; DELHI-110019.
Website:www.google.com/url?sa=t&source=web&rct=j&url=www.lalpathlabs.com/&ved=2ahUKEwjKyN7q2ab1AhV0meYKHT8sD-gQFnoECCAQAQ&usg=AOvVaw17ZMQYKzQ4h2w-UJG2F2b2

Hi Sir, I did my sugar test PP on 7/Jan/2022 bearing Lab No.[protected] but report result came as 62 which is so wrong as Dr. Kamaljit Singh Kainth (Kamal medical care) told while I showed him. Then I contacted to Dr Lal pathlab customer care, their coordination team's one guy from Vasant kunj called me from this no. [protected] and told me not to worry, we will re-test it, I am sending an email to the lab where you did it, so just go there...
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A
anuvratha
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Covid test report not provided

Got RTPCR done at Dr. Lal Path lab, Rash Behari Avenue, Kolkata. For traveling purpose. Report not provided even after 30hrs where as they promised to give in maximum 24hrs. Unable to do onward journey and stuck at the airport. Lost flight booking charges. Very very bad service....
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Yesterday we had paid Diabetes post and pre test fee to the Dr. Lal Path Lab, Jail Chungi Meerut . They are taking blood samples without taking face mask . I told him that please wear your face mask then he said he has some problem . Today i had appointment with doctor at 10 am but i am not getting my report on time . Uneducated people sit this lab who don't know anything (Photograph unable to attached attached).

Please change...
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G
Garviet chawla
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Delay in RT-PCR Report

Address:Dr. Lal path lab
Website:Dr. Lal path lab

I gave my RT-PCR sample to the person around 2 pm on[protected].I had a flight on 31st evening but still I did not got any report. I tried many times in customer support service (15-20 times). They only said we forward your concern to backend team. You will get an call within 2 hours but no body called me. It's more then 48 hours now from the day of sample. And more then 24 hours from yesterday I complaint for my report around 1 pm. Now I...
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M
Mahavir Prasad 694
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booking taken and doing the test

I had booked a test mcu for my son Lekhya Aggarwal with sector 14 branch and paid Rs. 3150/- the test has Ben confirmed with order id 1030740 and message came that they will call within 4 hour thereafter I had contacted them two times but they are saying they have not any detail and not confirming about the test also....
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K
Komil Sharma Singh
from Gurgaon, Haryana
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diagnostic test for malaria

Address:Gurgaon, Haryana
Website:www.lalpathlabs.com

I submitted blood test for malaria via home collection on tuesday, 16.08.2018; in the morning and the result was expected the same day by evening. It has been 4 daya now and there is no result. The diagnostic center gives mixed information. They informed yesterday that the result will be out by 5 but it wasn't. I tried calling them on the evening but could not reach them
Today on the morning they said they spoke to the lab and results...
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R
Rims kaur
from Delhi, Delhi
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wrong and incomplete report

Address:110032

Hi,

I am strongly disgusted by the way this whole episode has happened and it seems that this issue is being handled in the same way. I want an immediate resolution to my complaint with a proper justification to below points.

1) why was i not denied the test despite of the lab person knowing that the prescribed period for test was over. Of course i was not aware as a customer but you have your do's and don'ts.br...
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D
Dr. Neha Jambla
from Delhi, Delhi
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incorrect report of dr. lal path lab

I got myself checked for anti tpo test. The value they gave me was greater than 1300! Which according to my doctor was impossible and signifies various serious ailments including thyroid cancer. I got my blood rechecked at 2 other reputed labs and the value was just around 100 in both.
After making multiple complaints in this lab all i got was reply that give us phone no. Of your endocrinologist we will talk to him!
Such pathetic...
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T
tripathi.rahul
from Delhi, Delhi
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incorrect report

Address:Lucknow, Uttar Pradesh, 226001

Home sample was collected by lal path labs of my wife surbhi tripathi against lab no.[protected] for fsh, lh & estrogen recepter on dated 13.05.2018.
Firstly the the home collection specialist not competent enough doesn't know the rates, diagnosis.
After 3 days when i inquired about the report they charrged a higher price and provided incorrect report. Fsh & lh was diagnosed but for estrogen receptor result is sample not collected.br...
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S
Sunder Lalit
from Basti, Uttar Pradesh
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false reports

Address:132001

5th aug, 17 (Saturday) at 11.00 am me and my wife (Isha) visited dr. Lal path lab, mughal kanal, karnal for billirubin & sgpt test. My wife given blood samples & reports comes at 4.00 pm. I was shocked to see billirubin level was 7.77.

Then i visited dr. Lal path again to request them to verify these reports as my wife's health is very better now. But representative refused to do that and said our reports are 100% right & verified...
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S
S.K.Chopra
from Lucknow, Uttar Pradesh
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Cheating and misbehave by dr. lal path lab personal

Address:Chandigarh, Chandigarh, 160015
Website:www.drlalpathlabs.com

I dr. Rupinder kaur maan called up lal path lab to get serum urea, creatnine and hba1c levels for my mother jaspal kaur on 19 aug 2016 and when i checked the reports online (Lab no.[protected] i found that in place of only serum urea, creatnine whole so called kidney panel which include sodium, potassium, chloride, protein, albumin, urea acid was performed and only random blood sugar was done in place of hba1c and for all these test lab personal...
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R
rajankansal
from Chandigarh, Chandigarh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Wrong blood test report

Address:Panchkula, Haryana

I gave the blood sample for tripple screening test on 22nd august 2011 at lal collection centre in panchkula (sector - 20). I was given the report on 25th august 2011. But on reading it I found out that the DIABETES STATUS : YES. I was shocked. I told the attendant their that this is not possible. He closely looked at it and replied that "DIABETES STATUS :YES IS DUE TO THE SERVER PROBLEM" and he took back the original report and...
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