Eaton Ups Complaints & Reviews

We had purchased an Eaton UPS 9PX 11KVA On 15th April 2021, vide invoice number: GI/019 from M/s Growell Infotech Ernakulam. Immediately after the delivery, lockdown was declared and the product was not installed till the government lifted the lockdown restrictions. Recently the UPS stopped working and we made a complaint with M/s of Growell Infotech (the supplier of this product), but they asked us to contact Eaton directly. So, we raised...

We had purchased eaton 6 kva ups in 2014 commisioning date is 20/9/2014, in which the ups got breakdown we had called the authorised service provider for checking, they checked and given the quote for the replacement of psdr board, charger board and control board for rs: 31, 050 + 18% gst, iam wondering that how come all these three boards were failed within three years, kindly look into this and do the needful asap.

Ups model...

I sent an email to your office in Delhi seeking details for extended warranty. The customer support emailed and marked many people in loop for the work to be done. Its been more than 10 days but there is no response on the same.

I even reminded all of them to advise me the process to apply for an extended warranty for my purchases but no response...

We purchased a eaton 6kva product due to compellsion from the supplier. We have been using apc ups for long time, total 12 apc ups are using in our different location. Due to his compellsion like say extend warranty for another year and less amount than apc, i compelled to purchase eaton ups. But from the begining itself, it is having problems. It reboots when power goes. They came and replace the mother board several times, but it shows...