Envi Salon & Spa Complaints & Reviews

Without informing they did botox instead of nanoplastia...and they charged nano treatment...

I go for nanoplastia they did botox without informing..and charged for nanoplastia...

Dear team,

I am really disappointed with looks nirman vihar in v3s mall branch second floor store manager name simran what happened, i steped out to your salon yesterday, avaied a service package 3k
When I went to your store yesterday to do a facial on my wife's face, the staff member gave me a package worth 3 thousand or I selected that much.Then after the facial, my bill was quoted as Rs 3540. and i was telling you...

The Beutician burned my brothers face 4 days before his wedding which left a permanent scar. Totally careless and unapologetic attitude and zero compensation...

I and my sister in law got nails done for the branch located in express avenue mall, Chennai
I got nail extensions done which was guaranteed to last for 3 weeks but came of within 4 days
And my sister in law got gel polish done which chipped off the next day
And when we called the store manager she was every rude to us and asked us to come immediately to get it rectified even we told her that we aren’t available due...

I went to the salon on may 6 th with long hair, and i told them to cut short, but the stylist did't consult me or tell me how she is cutting my hair and at one go cut my hair above the neck from behind and iam shocked and asking her many questions as what she is doing ...but she kept saying something like bob cut and i was so shocked to utter anything and i have come home and cried so much and they over charged me also, first aayi g one amount...

This is the second time I am submitting my COMPLAINT as someone has marked this as RESOLVED. This has never been resolved. I have all details.

Arif Salmani and Anisha had a good laugh and covered up their behavior by talking so loudly to me in front of staff and customers. When I requested to speak with the owner I was refused. However a different branch gave me the Regional Heads number and name. Indrajeet apologized and...

Arif Salmani and Anisha had a good laugh and covered up their behavior by talking so loudly to me in front of staff and customers. When I requested to speak with the owner I was refused. However a different branch gave me the Regional Heads number and name. Indrajeet apologized and Jyothi invited me back. However Arif failed a second time round. The third time Aakash completed it and did not require 2 further attempts. However when I rebooked...

On 21st a august I did a Nail service from envi Mulund (r galleria branch), wherein I did my acrylic nail extension, gel polish with nail art which in total costed me Rs.3600/- and exactly on 23rd my gel nail started to come off and completely got damaged by 25th (exactly within 4 days), when I called the salon they asked me to get it redone within 1 week and I obvs couldn’t as I’m not in Mumbai .. in case of me not being able to come...

Rajur branch (05399) Banks automatic printer machine any time do not work probably...

I visit your store today in inorbit mall malad west (mumbai), we faced yet another set back in the name of elite services.My wife want to colour her hair and we come to anvi salon. Your satff said we will do the colour very good and professionally, but they did its same colour what my wife's hair colour was. Then i said to the satff his name is ARIF salmani argued with very unprofessional behaviour. Its very painfull experience we had faced....

I visit your store today in inorbit mall malad west (mumbai), we faced yet another set back in the name of elite services.My wife want to colour her hair and we come to anvi salon. Your satff said we will do the colour very good and professionally, but they did same colour what my wife's hair colour was. Then i said to the satff his name is ARIF but he argued with very unprofessional behaviour. Its very painfull experience we had faced. I...

I book a appointment for a hair cut on 25 jan at 3 pm and before coming i called them and asked them is it free now and they said yes but when i go there they put me on wait outside the store for 20 mins and then again i asked why its not getting done till now again they say sry for waiting can you please wait more 5 mins.
So whts the use of taking appointment i can understand you have to wait but how long and put customer on wait...

I was sold the membership for rs 3000 and offered complimentary services. I was told that the membership is valid for 1 year. I have been going there regularly for hair wash job and no one ever told me that use ur complimentary services (4 free hair washes) instead of paying for it. Now when i went to get my hair washed..in d 8th month... She told me your complimentary services have expired.. Where as in clear words i was told by their staff...

I did my straightening 2 weeks back from enrich salon matunga. Upon reaching their they immediately asked me to go for systeine as they said my hair are fully damaged which were actually not. This are their tactis as systeine is very costly treatment. I did not had any issues but they said this will only last for 2 months upon which i asked them to do hair smoothening. My hair are upto shoulder which costs 5 thousand in their card. But after...

Subject: prices on the menu doesnt match with what they bill..

I had worst experience with envi salon, inorbitmall in hyderabad. This was my second visit. I hav come here for keratin treatment and was recommended straightening and smoothing treatment by them post consultation. After the service was completed they billed for me complex intense treatment (Rps11, 000) which was almost double the price. I enquired my stylist (The...

I had done nail extensions from envi salon in korum mall. It’s nt even 15 days and my extensions are coming off. Also it’s paining like hell. Even a little blood is coming. Worst service and irresponsible! How can some1 be so unprofessional. Nail extensions are not supposed to cause pain. I hv done it 2-3 times from different different salons but never such thng happend....

I visited enrich solon by 12noon on 24 th october 2018 for a global hair colour. First i appointed a senior stylist ali for the same who did not feel the need to wash my hair before the process to be started. Then global hair colour was done which absolutely did not turn out the colour i had asked for. Then he started convincing us for a balayage which i was confused to yes or no. Finally he won and started after applying serum which was...

Had a terrible customer service experience at inorbit outlet, malad, mumbai.

Was made to wait for a service post confirmation of availability and post different confrontations eventually it was denied. Apparently the whole outlet is blaming each other and the buck stops no where. Escalation options are not provided from the management of the outlet. It really gives the taste of quality standards and i guess they are ok with...

I'm getting bald day by day. My hair is falling so badly.. I did smoothing from. Envivo in viman nagar. They half washed my hair which is causing my hair falling and breaking down. Plz advance pplz not to do any smoothing atleast from this company. When i went and asked them abt it. They said may be it's because of heat. Like seriously... That means they didn't even know how much heat should be applied for smoothing or straightening. I want...

On 3rd oct 2027, called the reception of envi, inorbit malad, to find out if there is any birthday offer since i have a membership and also shared my name and mobile no. To check. Since i was told that i would be getting % discount equal to my age, i took the appointment for services. I was also asked to carry my i-card to confirm the birthday. I was given an appointment and reached the place in 15 mins. After availing the services i am told...

Envi salo in westend mall in aundh pune
I went for regular wax with their so called professional lady who carries 15 years of experience and it turned out to be the worst wax i have done in my life. She insisted me for rica or chocolate wax which i didn't wanted to do so during whole waxing she did unprofessional work, running the wax knife harshly on legs and dropping hot wax on my thighs.
Disgusting experience
Would...

Yesterday I had been to Enrich Pachpakhadi, in Thane. I had my global hair color plus pro fiber reconstruct treatment done and then even after my hair being below shoulder they have charged me for hair till waist and generally the bill amount comes out to be something close to Rs.5000/- including haircut for which I had to pay Rs.8602/-
Even the stylist did not intervene and clarify...

I went to Envi salon Hyderabad inorbit mall an month ago for haircut and haircolor, they took 14700 rupees for a color which is not seen and haircut was so lame, when i questioned them back on phone they were giving reluctant rude answers like "you forgot buy hair color shampoo thats why color is not seen"
than i felt it was no use of talking on phone so i kept a review on google reviews then they gave a response which is irrelevant...

My wife got executed hair straightning at Rs 11 K 4 months ago, Thereafter on complaint they told to again buy Rs 3k product. Thereafter problem is unresolved. No one taking accountability and responding complaint

Further I have 5K with them as part of Pre Paid Plan, Now they are not refunding the same

These guys are jus making money and cheating customer...

I visited envi salon on 25th April 2016 for upper lips and chin threading . The female beautician who did threading was in too hurry. While doing threading she was too hard on my skin and I had rashes and skin peeled off. I even told her to do it slowly but she told that quicker the better. Now I have red skin all over my chin and upper lips corners and too painful that I am unable to open full mouth. Marks are like dots and appear as wounds...