Flora Sensations
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Flora Sensations Complaints & Reviews

Address:Kalkaji, New Delhi, 110019 India.
Website:florasensations.com

Order 9215 for cake delivery placed on 14th April 2024..
1st email received from them saying order placed successfully.
2nd email received from them saying order is getting process.
Then 3rd email saying order got cancelled due to sellers are located too far away and can't deliver so will be refunded in 10-15 working days....
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T
Tsareen
Apr 23, 2024
Apr 30, 2024
This thread was updated on Apr 30, 2024
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No refund received on Order 9419

Website:florasensations.com

I placed order on 19th april and they themselves cancelled the order on 20th April mentioning that i will receive my money back and they will email me when it is initiated..but i have not received any emails from them after that.
They do not have any Phone number listed on website and they do not reply on emails.....
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R
RajeevCh25
Apr 18, 2024
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Cake Cancelled order

Address:Kalki ji New Delhi
Website:florasensations.com

I placed cake order id#9087 on 110th April 24 and it is cancelled 10th April24 itself. Post received an email about the refund. But still the amount is not refunded. Did multiple times sent a mail but there is no response. Amount is 1198Rs......
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KarthikaMaglin
Apr 1, 2024
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Refund issue

I placed cake order id#8852 on 26th March 24 and it is cancelled 26th March 24 itself. Post received an email about the refund. But still the amount is not refunded. Did multiple times sent a mail but there is no response. Amount is 849Rs...
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Shiva3175
from Bengaluru, Karnataka
Mar 27, 2024
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Refund not received fraud

I placed cake order(id#8127) on 17th Feb'24 and it is cancelled on 18th Feb'24. Post received an email about the refund. But still the amount is not refunded. Did multiple times followup but there is no response. Very recent i received am email that refund amount has been credited to flora sensations flowers wallet and not even able to access that....
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Hari krishna_503
Mar 16, 2024
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Not refund my money

I have placed order at 09/03/2024 order number 8548
They cancell order and not refund amount till today, pls help to mark of this website so that other cannot be indulge in this Company scam.
I am attaching my order detail and cancellation detail. Which I received from them.
Url https://florasensations.com/.....
+4 photos
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Address:Kalkji 110019
Website:florasensations.com

Team, I have placed order at 10 Feb 2024 order number 7650
They cancell order and not refund amount till today, pls help to mark of this website so that other cannot be indulge in this Company scam.
I am attaching my order detail and cancellation detail. Which I received from them.
Url https://florasensations.com/...
+2 photos
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Gursewaksingh6886
from Panchkula, Haryana
Mar 1, 2024
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Order cancelled by them and not refunding the amount

Address:Operational Address Kalkaji, New Delhi, 110019 India
Website:florasensations.com

I have ordered a cake on 13th of feb, but they have cancelled my order and in thir cancelation mail they wrote that the refund amount will done with in 7 working days. but almost 17-18 days have gone, no one is reverting on mail and i am chasing for my money to get refund....
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Sifra
Feb 29, 2024
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Refund not received

I order a cake and bouquet from flora sensation on 10 February and make a payment via phone pe after then I got an order confirmation mail. After sometime I got a mail of cancelled order and in that mail it was mentioned that I will get my refund in 10 -15 Working days. Today is 29 February and till now I didn’t received my money back. I had mailed flora sensations like 10 times but no reply received. Kindly look into the matter and process...
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Gau_ri
Feb 28, 2024
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Complaining about refund money

Address:Kalkaji, New Delhi, 110019 India
Website:[email protected]

My name is gauri, I'm from pune.
I had ordered 1 flower booke on feb 7, 2023 at 10:30 am (payment vide phonepay) and the was to be delivered to kota. The company at no time mentioned that they had problems with delivery to the said address. The delivery was supposed to happen between 11 am to 12 pm. I contacted the friend to check if they had received the cake and they said that they had not got anything.
And later on i message...
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bhavana bandekar
from Bengaluru, Karnataka
Feb 17, 2024
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Non Refund of money

Address:Operational Address Kalkaji, New Delhi, 110019 India
Website:florasensations.com

I am Bhavana Bandekar aka Prabha Rao. I am a senior citizen from Bangalore and have a grievance against Flora Sensations, a company which claims to deliver flowers, cakes and gifts online.
This is to bring to your notice that this company has not refunded my money for the past 2 months.

I had ordered for a Christmas cake on Dec 24, 2023 at 8.41 pm (payment vide gpay) and this was to be delivered to Palakkad. The company...
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