Fujitsu India Pvt Ltd. Complaints & Reviews
| Address: | 122002 |
| Website: | www.fujitsu.com/in |
Purchased a fujitsu laptop on 21/09/2017. Problem in LCD Screen of the laptop detected. Problem was reported to fujitsu support. I got a reply from the company that "LCD has been physically damaged & cannot be covered under warranty". Then I told him that LCD screen don't have a single scratch and there is no physical damage. Then the reply from company is "there is liquid damaged on the screen & cannot be covered under warranty". So company...
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed
his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint
is indeed resolved. However, a complaint can be automatically marked as resolved
if a complainant isn't responding or updating a complaint for 30 days after the company has
tried to reach the complainant.
Provided incomplete details of product and denied to acknowledge
I wanted to order a server for my organization. After sharing few emails with Fujitsu India ([protected]@ts.fujitsu.com) Mr Rakesh Gupta from Fujitsu asked me to go with their tower server model Tx100. After drawing the purchase-order and paying half of the total price, I was informed that product is running out of life and you have to buy other one. I sent many mails asking explanation for such an irresponsible behavior to which none...
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Fujitsu India Pvt Ltd. Recent Comments
- Provided incomplete details of product and denied to acknowledge
I wanted to order a server for my organization....
1