Gomechanic Complaints & Reviews

I have given my car to GoMechanic for denting and paiting as per application 2.4k per panel with coupon 1.95k paid and I got call from GoMechanic service person. I asked that is it possible to do second door for 2.5 as there will be very less scratches and he accepted for 3k.

After completing he is 5+ k and mentioning that I was telling about one panel only for 3.2k not..

Escalation Ticket ID: E[protected]br...

Attn GoMechanic CoFounders

The trailing message was sent to Mr Abhishik, supposedly claimed by himself to be from the Gomechanic Escalation desk, on an email address provided by himself. He made it very clear over the call that sending the mail to Gomechanic is going to be my waste of time. Little did I know that the mails would actually not work because my mails would be rejected.

Despite messaging him to find...

Full comprehensive service taken from gomechanic noida, , , fuel pump they told damaged need to change, , , now after changing fuel pump amd spark plugs car stopped in midway, , only cranking but not starting, , , now i m calling them to repair they are not responding worst company why people go on go mechanic when they can get it done in some decent workshop...

I have ordered the product with Gomechanic spares and there was no update on the order processing. When I call them they told me the product is out of stock and refund will be initiated. Till now the refund is not settled. Whenever I call the customer care they lethargically answer like it will be processed within 15 days....

I have purches the obd device form go mechanic on 2nd may. MyOrder ID:[protected]. On 9th may it stopped working. I tried to call many times to support. no response at all . Just check my tweets on this . Really shameful service and shameful company. The government should ban this type of company....

Dear GoMechanic Team,

I hope this email finds you well. I am writing to follow up on my previous attempts to contact you regarding my complaint. I have called the registered number ([protected]) several times and have not received a positive response from your team. When I have spoken with an executive, they have informed me that my issue has been highlighted to the senior department and that I would receive a call back. However,...

I have ordered 2 products with 2 different order numbers, not only was BOTH items never sent. They also are not refunding inspite of mentioning only 3 to 4 days delay in case of refund. Ordered on dec31st 2022 .
Order no. Gmdch717002 and Gmdzu716259

They keep lying constantly anytime you are able to connect to customer care which is very hard as it is always busy....

Hi i have purchased product from go mechanic the order was cancelled themself and refund amount not credited still six months completed please check and solve my problem...

Hi Team,
sir, mene apni car 14April ko service k liye gomechanic ko di thi or meri car m se AUX cable or google device rakh liya h wapas nhi kar rhe or car ka gate pura nikl k laya mujh wo broken condition m recived hua h mene usi din customer care ko call kari unhone pic nhi kari mene morning m kari to unhone mujh bola solve ho jayegi pr koi solve nhi hu aj 28April ho gayi m inko call karta hu date extend kar dete h or inke manager...

DS MOTORS(GO MECHANIC)
go mechanic ek fraud company hai, inhone majdooro ko mechanic bana rakha hai ..car service ke naam pe sab chori karte hai, sirf engine oil 3rd quality ka change krte hai baaki sb jo laga hua hai wahi daal dete hai clean krke or charge kar lete hai new ka.
1. diesel filter not changed but charged
2. no alighment, no wheel balancing but i paid.
3. no car wash done properly, it looks like they...

The car was sent to service, the mechanic checked and took the car.
Once I got it back, I reported the radiator fan will not stop and was running continuously and making Loud noise.

I told the service engineer then, he said it will be fine. I raised complaints with my RM, told that the fan was working fine and started noise while in service. Something was damaged.
They promised to get it checked.
Spoke...

I have initiated my refund request on 24th January 2023, Hence they didn't send the service person on the booking time.So I have requested refund on the above mentioned date.The customer care person says refund will credit with in 3 to 4 working days but no amount has been credited. I have called more than 4 times to customer care of Gomechanic they used to say the same things.such a fraud persons...

I have cancelled my order but the refund has not been initiated for 1 month.

Order ID: GMDZG711023

As per your policy, it should happen within 3-4 working days. I also tried to reach out to your customer care many times and every time getting a reply that it will be processed within 3-4 working days.

They kept my order on hold for more than 15 days when I reached out to them they are saying this...

नमस्ते
मेने गोमेकेनिक कंपनी से एक आम्प्लीफार ऑडर किया था जो कि ये टाइम से डिलेवर नही कर पाए मेने 12 जनवरी को ऑडर कैंसिल कर दिया जिसका रिफंड अभी भी नही किया है ई मुजे फाइन...

I am Shaik Akram Ali from hyderabad. I have seen a ford ecosport vehicle to purchase secondhand and made a inspection in gomechanic. They given clean and clear chit and also quoted 6.5lakhs worth. Believed in gomechanic inspection report, i took the vehicle from the owner for 5.3lakhs. The very next day i went to garage for oil change and then they told this is a accident vehicle(left side pillar is damaged, bonnet is replaced, door is also...

I was promised a total refund as the workshop did not replace any part and gave me a bill of Rs 10, 000. I was assured by the GoMechanic buddy Lokesh that I will get back the total refund and I have not been contacted since. The supervisor Inderjeet Singh also does not want to pick my calls or reply to my messages.

The workshop is in Gurgaon, near Daultabad flyover.

I have videos and recordings of the way I was...

Am highly dissatisfied with the services and the response shared by service buddy gulam.

i have given the car for service under comprehensive service and asked the mechanic to check if there are any other problems in the car. mechanic shared me the estimate which i thought i will choose to work on those things later and i choose only comprehensive service. after car has been delivered to me, i experienced the problem that the...

I ordered Turtle wax hybrid solution 3 in one detailer, by paying via lazypay, with amount 1626, with order ID GDWS331RXF, as order was delayed and not packed too by seller, I cancelled the order and I got message on website that I will get full refund of order within 5-7 days .It's been 12 days the refund is not processed and customer care has no idea and nor do they respond properly .Mail has no reply from go mechanic .Go mechanic please...

Order cancelled but refund not received
Order ID :[protected]...

I'm cancelled order but refund Rs1849 not received
Order ID :[protected]...

I went for premium AC service (~4000INR) for my Honda city as suggested by them during normal servicing. They charged almost 12000INR telling that your cooling coils and valve are also damaged. Seems like and hear from others that this is their standard operating procedure. And when I got back my car its AC blower was not working. Unwillingly they took the car back and to my surprise told me that ac blower motor has gone faulty. They forced...

I have given my order for service on 12th July, however the person who picked the vehicle created the job card on 12th Aug after reaching workshop. It’s been more that 2 months and Till now I didn’t get my vehicle back and the person from workshop is keep postponing the dates, even gomechanic team is least bothered to check and provide the update. I strongly recommend not to go for service with this fraud companies...

Go-Mechanic Kolkata and their team have damaged the steering system of my car Etios V and not repairing it till date even after 2months. The car was first given to Go mechanic for renewal of all 4 shock absorbers and repair of front bumper in 1st week of July 2022. Go mechanic then assigned Mr.Soumya Ghosh as the service buddy for my car. This person chose a workshop which was 15kms away from my residence but there were many authorised workshops...

Dear Go Mechanic,

I took the car service from your so called fraud company on 22 April and that time also I raised some issues related to washing and small eye catcher issues but it was not that big issues.

But one week before I found my car AC stopped working for which you charged with me even I thought I will not go again but yesterday it was height of my limits even you people did not replaced my engine oil...

These guys are the biggest fraud. Never do service with them. I had order id[protected] done with them. When they delivered the petrol tank was almost empty when I had more than 50% tank. They charge 600 for o-ring thinking customers are fools when their website mentioned 66rs for that tiny item. Even with miles membership the service guy tried to cheat and get full amount. I showed him Gomechanic whatsapp message showing discount...

Vehicle repaired for dent and bumber scratch paid 7080 additional member miles fees rs 1450 + 100 rs but additional go mechanic have intentionally scratch the body of car overall which is clearly visible... Before pickup they have took the clear photo from all corner while delivery it noticed overall scratch on car from all corner,...

I contacted Go mechanic for the first time on 10th of July 2022 for the inspection of a second hand car a mechanic came he took a test drive of my car and said there is no need to do anything your car is perfectly fine, and shared a memo. A week later I met a small accident which affected the bonet and the headlight of my car, I contacted the same people for the assistance they said we will do the needful, please bring the car to garage I...

I got OBD installed in my car on 13 July 22, and its not working since day 1. I have been writing to them multiple times but not getting any positive response. Very poor after service response of GoMechanic....

Gomechanic attracts customers using 3M name and then not using 3M products at all. Be extra careful during vehicle receiving as well - make proper video while giving vehicle to them n receiving#Fraud 3M Ceramic Coating | Order ID[protected]...

On June 30 I booked a service in GoMechanic from Hyderabad but I received a call from Chattisgarh mechanic but not a mechanic from Hyderabad. Too much time later a Hyderabad shed was assigned and those irresponsible people never called me. I myself has to call them and they said that they can’t provide me with the service. I paid through walnut369 pay later service (and paid first emi already for mandate registration) but cancelled the...