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Safe Express Complaints & Reviews

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Suraj PS
Aug 31, 2023
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Consignment - Bike transit delay & status update

My consignment with two bikes have been transported to Leh. The consignment has reached Jammu and not moved from there and there is no updated on status. The customer care is unable to provide any details of hub like contact number etc. way bill numbers are :[protected] &[protected]...
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S
Suraj PS
Aug 31, 2023
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Consignment - Bikes

My consignment with two bikes have been transported to Leh. Currently the bikes are in Jammu and there is no update on the status. The customer care is unable to provide Jammu hub number or any details on what the delay.

Way bill number :[protected] &[protected]...
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D
Debnath T
from Ranchi, Jharkhand
Aug 16, 2023
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Product damages

Address:Moradabad and Agartala

I have transported belonging from kothiwal dental college moradabad 244001 to Agartala Ganaraj chowmuhani Ramakrishna lane 799001, on 1st August 23, but on opening the boxes I found most of the items are broken.kindly provide my refund after consulting with.i will share the pic details .From Susmita and his lawyer. Share waybill pic and no[protected]...
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R
Rajeshwari natraj
from Chennai, Tamil Nadu
Oct 19, 2022
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Not received my consignment

Not received co signment
Way bill number:[protected]...
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A
Alhamdulillah Collection
from Delhi, Delhi
Jul 27, 2022
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Consignment arrived consignee location but not delivered from last 7 days

Team,
I send my consignment through safe express with waybill no[protected].
Consignment arrived at consignee state on 20-7-22 but not a single person can try to delivered our material to our party since last 7 days. I also contact aizawl branch but they just give me time only and not Delivering my consignment. Is it a way of working. Your team just wasting our time. Such a 3rd class logistics service ever. Know they give...
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M
Mastan2023
from Delhi, Delhi
May 13, 2022
May 13, 2022
This thread was updated on May 13, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Damage of transported house hold goods

I transported my household goods from kanpur to udhampur vide way bill No[protected] dated 16 Apr 2022. They have damaged my refrigerator, cycle and box. I have contacted transporter in this regards and also send photos of damaged items, he promised me for compensation but till date no action has been taken from their side. Kindly look into matter and provide resolution.
Name: pk rout
Mobile : [protected]...
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S
Syed Boyka
Sep 13, 2021
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Waybill number 98743614

Why the heck no one responding even customer care number nothing use why this so cheap service providing. . Even getting cash to deliver its not free of cost correct...
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I
Ihtriclothing
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Missing objects from package

We a clothing brand based in Hyderabad have sent a package of garments to an other store in Ahmedabad, which has been delivered on time and the package looked quiet in right stage without any damage
To the store surprise as recorded on cctv footage the things looked ok before opening, once opened they see missing things as per the invoice given to them
Safexpress isn’t taking right steps when trying to reach them, they have...
+1 photos
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L
Lyds J Hkip
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Fully damage

4 months old washing machine has been totally damaged. It was sent from Delhi to Imphal, Manipur. Dey even charged us extra for a proper packing to avoid damage. On calling the agents, my complaints has been ignored with no resolution....
+1 photos
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A
ajinkyad
from Mumbai, Maharashtra
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Non delivery of goods

Address:Pune, Maharashtra, 411012
Website:www.safeexpress.com

1 carton box and 2 bags were dispatched from bangalore to pune on 23 may 2017 through safe express.

The website is showing that the goods had reached pune on 26 may 2017.

But they are saying that the goods is not seen in there warehouse. I have called them several times and still no positive feedback from there end.

The value of the goods is about 2 lacs.

Details of the bill is as...
+1 photos
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B
balajrao
from Karambakkudi, Tamil Nadu
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Non delivery

Address:Chennai, Tamil Nadu, 600094

My tracking id 85419731
Product reached chennai on 14 May, 2017 not delivered to me till date. Irresponsible logistics co.Pls take appropriate actions against the company for my undue hardship faced. No body had even called me so far.Fate of the product for which I had made a prepaid order is not known till now. Getting evasive reply from the company....
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