Taj India Resorts Complaints & Reviews

We purchased a 25 years holiday package from Taj India resort for Rs 3 lakhs 10 thousand. We have been trying to book properties through them for 2 years now but only response which "we get is that we are sorry, we don't have properties at this location". They are not able to provide properties in India as well as outside India. It is a harassment that they have taken this huge amount of money upfront yet are unable to provide promised services....

I am writing to demand a full refund from Taj India Resorts due to their deceptive practices and failure to fulfill promised benefits.

After being contacted by Taj India Resorts and attending their event, my family and I were enticed with the promise of winning free room nights to stay at their hotels. We were persuaded to agree to their schemes, which included the assurance of receiving 18 free room nights annually for 5 years.br...

Hi All,
I have taken membership in 2023 and after availing few holidays, they are not responding to email and customer support.
Please help as they keep changing terms and conditions and not interested to provide services as per membership.
Thanks...

Dear Team,

I am writing to bring to your attention a concerning experience I recently had with your customer support people - Anurag. I had attempted to make a booking using a voucher I received, only to be denied the service. This is unacceptable, especially considering the promotional materials and assurances provided with the voucher.

Furthermore, during my interactions with your staff – Anurag, I encountered...

They get hold of people's data from grocery stores and malls. Got my data from SPAR store in MG Road, Gurgaon.
They will invite you to a fancy hotel telling you they will provide you with free vouchers. Then they will introduce you to their membership which is usually for 5 or 10 years. Where they
claim to provide 6N/7D every year. Their USP will be round trip flight ticket anywhere in Asia with accommodation.
But once...

This a fraudulent company which makes a lot of false promises which it will never keep. We live in Sector 56 Gurgaon they put their agents all around crowded places and in malls promising free movie tickets or a night stay at a local 5 star hotel to get you interested and then take your number and then call you saying that you have the chance of winning vouchers for a 3 night stay at 5 star hotel a laptop or mobile phone and a voucher for...

They get hold of people's data from bigger companies (for example, they claim that they got my data from company, from where recently I made a purchase).
They will invite you to a fancy hotel telling you they will provide you with free vouchers. Then they will introduce you to their membership which is usually for 5 or 10 years. Where they
claim to provide 6N/7D every year. Their USP will be round trip flight ticket anywhere...

I took a 10 year membership of Taj India Resorts (Royal Taj India Resorts Pvt. Ltd.) on 26 December 2021 with membership ID (TIR - 3024) after paying 1 lacs 50 thousand and INR 7, 000 per year as AMC.

Inclusions:
6N/7D holidays per year anywhere in the world with 4 and 5 star properties. 2 Adults and 2 Kids with breakfast as the standard option for all holiday nights.
They promised to give 60 nights in 10 years...

They are a fraud company and unable to provide the services which they promised. When we are asking for refund, they are denying it.

We purchased their plan last year in November and we have asked for booking from them around 20 times and they have not been able to provide more than 3 star hotel single time.

Please help us getting refund....

Taj India resorts, so called Taj is using Taj name and is a fake and a big scam company . We took membership of this company in March 2023 and they just make
Big promises saying they have tie up worldwide in the biggest metro cities and promising to give always 4/5 star hotel, firstly you have to fight for the booking as whenever you ask for booking they just tell sorry dates not available or change your location and date . And after...

Took an membership from Taj India Resorts in an exhibition from Dwarka, at the time of taking this membership the sales team confirmed 3 times that you can cancel this membership any time on a single mail and there is no hidden terms and conditions on cancellation, even they asked me sign on one agreement on that also i asked them that i want to read it first, on that they said its just an formality and you have time to think, dont worry,...

Took member ship from them and after online research found their negative reviews. Could not trust them, so asking for cancellation of membership and refund. They are denying it and asking to use the amount paid instead....

On 30/04/23 their representative called us to collect free holiday voucher from HOTEL KC CROSS ROAD Panchkula. There we meet Mr. Aarush (Consultant) and Mr. Manish kumar (Manager) and they started showing there plans for 10 years and their benefits with these plans for that we denied that we won't take it.
After that we were going back then they insisted to take 5 year plan and orally explain all the benefits.We liked the plan because...

Hi, I am also stuck in there membership. Can anyone please help me how I can get my money back...

Membership details :
1. Type - 5 years Studio
2. Membership fees- ₹1, 30, 000
3. Nights included - 30(breakfast included)
4. Annual Maintenance Charge(A.M.C) - ₹7000+GST(18%), pay per year.
5. Payment plan- Credit card EMI, Down payment- ₹1, 30, 000
7. Offers included-
7.a. 2 Return Air Tickets (Domestic(within India), validity 1 year), 3N/4D, Stay (validity 1 year) - Free
...

The services and customer support of TIR is really poor and everytime we are asked to change our dates due to non availability. Reasons are same everytime that due to holidays season / lots of bookings they don't have any availability.
This is exactly contrary to their sales pitch.
The customer Support is alos poor and most of the times just delay the process without any results.
Many a times they won't even listen to...

Yesterday i attended their presentation in Delhi Hotel LA. I didn't know about these all at first because they called me and invited me and my wife just to collect our gift voucher for 3N/4D stay in their hotels. But they started selling their membership. First, they asked me about what I do and which car I own (so they sell their service according to that) then they offered 3 memberships.
1. 12 years for 195000 after discount 185000br...

FRAUD Alert!
One of the biggest mistakes to avail their membership thinking they would help me ease the burden of travel.

Every time I have to book, they always ask for flexibility of dates and places even during off-season. During tourist season, they would flatly deny any availability and just keep requesting to share different dates. Even if offered, they would offer 3- star properties (usually pricing less than 2,...

I took a membership of 2lacs for 10years and specifically asked them to give complete 60 nights in Australia which their owner gaurav Gupta agreed to gave in writing, signed and stamped to which I got an email last night stating that they can only offer me 6-12 nights max, i asked specifically for a couple of hotels in Gurugram (Leela or Westin) and again and again they are even lingering that on stating that they wish to provide that for...

Took a 10 year membership of Taj India Resorts (Royal Taj India Resorts Pvt. Ltd.) in marcht 2021 with membership ID (TIR - 2138) after paying 2 lacs and INR 7, 000 per year as AMC.

Inclusions:
6N/7D holidays per year anywhere in the world with 4 and 5 star properties. 2 Adults and 2 Kids with breakfast as the standard option for all holiday nights.
5N/6D hotel stay anywhere in Asia along with 2 return tickets.br...

I took a 10 year membership of Taj India Resorts (Royal Taj India Resorts Pvt. Ltd.) in marcht 2021 with membership ID (TIR - 2138) after paying 2 lacs and INR 7, 000 per year as AMC.

Inclusions:
6N/7D holidays per year anywhere in the world with 4 and 5 star properties. 2 Adults and 2 Kids with breakfast as the standard option for all holiday nights.
5N/6D hotel stay anywhere in Asia along with 2 return tickets.br...

These people will try to fraud and give you false information by stating this on line .
Kindly don't believe anyone till the time it's actually been taken care of to yourself.
Just visit their offices in Noida or delhi whichever feasible and put a message everywhere online so that the rest of the people can do the same.
Put your grievances everywhere on the social media so that no one is fooled by them and the people...

I took a 5 year membership of Taj India Resorts (Royal Taj India Resorts Pvt. Ltd.) in August 2021 with membership ID (TIR - 2490) after paying 2 lacs and INR 7, 000 per year as AMC.

Inclusions:
6N/7D holidays per year anywhere in the world with 4 and 5 star properties. 2 Adults and 2 Kids with breakfast as the standard option for all holiday nights.
3N/4D hotel stay anywhere in Asia along with 4 return tickets.br...