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Tcl.com Complaints & Reviews

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Sushloh
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Pathetic after sales support

My TV got faulty after 7 months of purchase and the technician visited and told that TV needs to be replaced. It has been 23 days and no information about resolution of my complaint. Customer care executives are everything giving me different TATs for resolution. Firstly they said it will be resolved in 7-14 days, then it became 30 days and now it is 30-45 days.
The response on their customer care mail ID is as per their wish. No...
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Address:Mana Tropicale,Chikkanayahalli, 560035

Dear tcl team,
I have recently purchased a tcl smart 4k ultra hd android led tv from bangalore marathalli store and using it since a month. Tv was worked well for 20 days and now there are few lines appears middle of the screen due to heating issues and screen/pannel got damaged. I have made a complaint at tcl toll free number and marathalli store from where i bought. Technician (In place of technician installation guys) had visited...
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