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Thrillophilia Complaints & Reviews

A
azizsehorewala
Aug 31, 2021
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Urgent Attention/ Help Required - PNR BKDISQR9UQO

This is out of agony I’m reaching out to you all so as to bring to your notice the empathy we as your clients going through while dealing with your company.

To let you’ll know the background, we a group of 11 people (3 families) from Mumbai booked the package to Ladakh through your Sales Agent Jaideep Singh Khangarot. Initially he promised us for the discounted flight tickets & told us to transfer the amount of the tickets...
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R
Rkg9
Aug 20, 2021
Aug 23, 2021
This thread was updated on Aug 23, 2021
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No Itinerary Received on Hotel booking

Hey,

Yesterday I booked a room in Hotel Mount Regency, Mount Abu for check in date 29 Aug 21 to 1 Sep 21 from thrillophilia website but I didn't received any itinerary yet.

Nor there was any confirmation from the hotel.

Please assist me in this regard....
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R
rajesh kumar budhlada
Aug 19, 2021
Jan 29, 2022
This thread was updated on Jan 29, 2022
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund Money

Address:Thrillophilia Sitapura Industrial Area, Sitapura, Jaipur, Rajasthan 302022 Mobile: +919358200992, +918046809110 Email: [email protected]
Website:[email protected]

Respected Sir/Madam,
I had booked a ticket for foreign tour activity from Thrillophilia on 07.02.2020. This Tour activity was on 16.06.2020. For which the said company had taken the full amount of Rs. 3799 through online system on 07.02.2020.
But after this, due to the lockdown of Covid-19 all over the world and the closure of foreign flights, Thrillophilia cancelled my ticket on dated 02.05.2020 & did not return all my money...
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R Shunmughampillai
Jul 30, 2021
Jul 30, 2021
This thread was updated on Jul 30, 2021
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Travel agent from srinagar blames the driver and thrillophilia

Today The Sri nagar travel agent called me. Instead if Compromising, he started talking about the Kashmir rules. One thing he had forgotten is, article 370 is dead. He says we drop you in Srinagar, Sonamarg, pahalgm and gulmarg .It is your duty to hire another vehicle and travel to see the place. Then how his vehicle took us for Rs.1200/-- for local sight seeing of 5 kms.
The complete conversation was recorded, luckily today I was...
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R Shunmughampillai
Jul 29, 2021
Jul 29, 2021
This thread was updated on Jul 29, 2021
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Regarding my complaint

Thrillophillia, contacted me . I explained the negativity on their part. The reply received on call, States that, we will enquire the issue.
Till last day of tour the vendor said Iam not updated. ( Audio recording available). The driver is is cheater. Money motive. In pahalgham we have seen Nothing, even we are ready to pay.
As a Trip Advisor my commends are pending.
As an advocate my legal proceedings are pending....
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R Shunmughampillai
Jul 20, 2021
Jul 29, 2021
This thread was updated on Jul 29, 2021
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I am a Trip Advisor.. Complaining

Address:Kanyakumati

From 13/07/2021 to 17/07 i travelled a booking for Srinagar package .
Itinery shows Boat house stay..
No boat hour house stay but stayed in a lodge. Shikkara ride refused by the vendor. After longggggggg argument he allowed for thirty minutes. Regarding Gondala ride. .. The vendor refused ..I paid 3000/- and went.. The driver is money motive.. In Dolang
I paid a huge amound . In gukmsrg the driver took 1200 ruppes for...
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Y
yashsethi
Jul 1, 2021
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Risked lives of 41 people

Address:rajasthan
Website:www.thrillophilia.com

The company promised a group of not more than 15 people and accomodate 41 people altogether with only one trip leader .
As it was a bike trip so there should be one mechanic, one leader and one backup vehicle for 15 people maximum but thrillophilia put 41 people altogether in a single group to reduce their expenses of 2 leaders, drivers and mechanic.
we have to wait for every single person to get ready which leads to delay in...
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Madhushree Jayaram
Jun 11, 2021
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Refund request

From yesterday I am following up for refund request which I have not yet recieved...ur operator has told they cannot organise the trip..there is no problem from my end...but till now I have not recieved my money...
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logic _nerd
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Hour wait...

Booked for Dayara bugyal trip suppose to leave 7am on 24 jan2021.
waited hours to leave just because of some one else stupidity. We were group of 5 to dayara bugyal. I mean comeon is there anything called time shedeule just to save few bucks you waited us for hours. Thrillophilia not happening again you lost group of five....
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C
Chika Haria
from Mumbai, Maharashtra
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2 packages for Machan resort 1N/2D to lonavala

Booking Rejected by Vendor

Very disappointed with Thrillophilia. Not at all an expected service. We booked 2 packages with them that was available on their site for 1N/2D to lonavala. We did the payment. But Thrillophilia refused to provide us the resort booking against that booking. They gave us useless reasons that rates provided on website were not updated. At the end they said the resort has rejected the booking due to...
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S
Shyamal G
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

refund of money due to corona issue

Address:Kedari nagar, Pune, Maharashtra
Website:www.thrillophilia.com

I have asked the company to cancel my booking and help me with refund in mode of payment due to corona virus threat in india. Our pm also asked us to stay home and not to travel however this company is not helping me since a week. They are giving me the same resolution. How you expect a person to travel when there is a complete shut down in their city. They should be taken this into consideration...
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rathoredigvijay
from Vasai-Virar, Maharashtra
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lakeside camping

Address:400064

I Digvijay Rathore booked a camping event for my group of 50 people, sold to me by Thrillophillia THRILLOPHILIA ADVENTURE TOURS PRIVATE LIMITED

Dispute amount : 59, 573.00/-
Transaction Date : 26th Dec 2019
Camping Booked for : 28Dec 2019

The Camping event group booking for 50 people was booked by me by making an online payment of INR 59, 573.00 on December 26, 2019; 13:11:24. to Thrillophilia.br...
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R
rikinshsrkb
from Mumbai, Maharashtra
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

worst tour services provided by thrillophilia and active adventure india operator

Address:Mumbai City, Maharashtra
Website:www.thrillophilia.com

I had gone for a 7 days trip to leh with my cousins. Both the experiences were unforgettable - leh's scenic beauty and thrillophilia's/operator's false promises. Following issues where faced in my entire trip -
1. Leh room booking issue - i had booked 3 rooms for 5 o[censored]s which was confirmed on mail as well by thrillophilia. On reaching at leh i was told by hotel owner that i have just 2 rooms booked. After calling the operator and...
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varun1008garg
from Gurgaon, Haryana
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

shared wrong itinerary | whole trip was fake

Website:www.thrillophilia.com

Hi,

Thrillophilia's destination expert himalayan trek named devashish shared each and every detail in wrong manner and arrangement. I want quick action on this. Now he is not receiving my call neither replying me on my mails.

Thrillophilia's itinerary was total fake and just to attract trekkers nothing else.

Everything was totally different from their itinerary and read carefully below, how let...
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A
aditi0411
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travel package to bali

Address:Bangalore, Karnataka
Website:www.thrillophilia.com

This is a complaint to register Thrillophilia's profiteering from a natural disaster situation in Bali and not providing services charged for.

Before booking our trip with you, we were told that if the volcano erupts we would get a refund. The volcano did erupt in Bali before our travel from 6th-13th Dec.

The agency refused to refund and gave us the following options: 25% extra if we reschedule and 45% refund...
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