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Utc Online Complaints & Reviews

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Saurav0788
from Dehradun, Uttarakhand
Jan 18, 2024
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Bus service cancelled by operators but no refund

Website:Utconline.gov.uk.in

Hi,
I booked a bus service from Dehradun to Gurugram for 02nd Jan but it was cancelled due to drivers strike. I sent email to UTC helpdesk and followed the same thrice but nobody bothered to even acknowledge the email. I am really disappointed with the service. However in the past they did refund within few days but this time they not responding. I am attaching the ticket screenshot for reference....
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Address:Uttarakhand transport cooperation
Website:utconline.uk.gov.in

My Money got deducted from bank account but ticket was not booked.
Also I didn't got my money refund.
Their helpline number does not work and nobody reply on my complaint email that I sent.
Their customer care system is useless....
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