Winni Complaints & Reviews

Placed an order on 13th feb 2020 for a cake to be delivered on 14th feb 2020.
Till now the cake has not got delivered.
Tried number of times calling the customer care.
The customer care is pathetic and not ready to refund. Does not make any sense to get the cake.
For money they take bulk orders but cannot deliver the products.

Not recommended at all especially during any occasion....

I placed an order on valentine's day with express delivery that would deliver the flowers by 2 pm, but instead they came to deliver at 10 pm and throughout the time their phone number is not reachable, no one answers on chat, and when i asked for refund they denied. It is the worst service ever, this guys are thugs, they just take the money and go....

I paid rs 1150 for worst thing totally different and worst thing showed me something very nice, they are cheats, and not even receiving any calls #. Donkeys, they are not humans that money won't work for them donkeys chi we work hard for the sake of money and they are looting. I saw a combo of flowers and chocolates for my wife for valentine's day they didn't sent me at right time after waiting a long time he bought something...

Date: 14/08/2019, 10:55 pm
Order #[protected]
Contact: [protected] / [protected]
Online payment: rs. 896

I have placed an order on the above mention date on time from https://www.winni.in with below items on occasion of rakshabandhan.
Half kg kaju katli
Roli chawal
Glistening rakhi

But the order was not delivered on time since 15 august was the national holidays the person...

The worst customer service ever. I placed an order on 15th august for express delivery in 3 hours knowing the receiver would not be home later during the day. But the delivery was attempted at late evening. The person didn't call me (Sender) and returned back the order. I tried contacting winni continuously for 4 consecutive days but they said they will attempt the delivery without informing me about additional charges.
Today,...

Product not delivered on time. When asked to refund the amount they refused. Also they never refund the full amount if you are taking money in your bank account only in winni wallet.
My rakhi order placed on 3 august which was suppose to be delivered on 10th august have not yet been delivered. I was assured that it will be delivered by 12th. Now i have no one to receive rakhi to where i have couriered n they refused to refund the amount....

Product not delivered on time. When asked to refund the amount they refused. Also they never refund the full amount if you are taking money in your bank account.
My rakhi which was suppose to be delivered on 10th august have not yet been delivered. I was assured that it will be delivered by 12th. Now i have no one to receive rakhi to where i have couriered n they refused to refund the amount....

This is regarding the product I had placed order. They messaged guaranteed delivery on 12th May. Based on this when I placed order and paid the amount as well. Till now never received. They kept telling will be delivered in 2 days. When I mailed them they say it is in transit. They just attract customers during an occasion and collect money and cheat customers without keeping up the day of delivery. There are many complaints for the same...

Sanyam Kulshrestha
Mon, May 13, 6:06 PM (18 hours ago)
to info

These guys are real cheaters. I have ordered two cake and delivery time shown there 8 am to 10 pm on 12-may-2019 on the occasion of mother's day.but you have not delivered cake order number [protected].
and second you delivered wrong cake order number [protected] though i have ordered egg-less.
There is no call center service all other...

I ordered a cake (Paid online) and a bouquet of flowers vide order no. [protected] on 11th may 2019 for mother's day and was to be delivered on 12th may 2019 between 8:00 am to 10:00 am through winni, celebrate relations (Online cake and gift company) corporate address: no. 103/5 ground floor, 60 feet road, doddanekundi, kartik nagar, marathalli, bangalore-560037. The order was not delivered on 12th may (Even not delivered by the time the...

I ordered a big "blooming love vanilla cake" worth rs. 4, 198 for my sister's engagement (Orderid: [protected]). The cake was expected to be cut at the ring ceremony art around 1 pm.

So, i ordered 2 days prior and paid a premium amount of rs.300 for on-time/fixed time delivery between morning 10-11am. But, it was not delivered on the selected time.

When i called, there customer service, they said it is on the...

I ordered a blue coloured orchid bouquet for my grandmother in agra. It costs rs 2100/- for that bouquet. It was really horrible. It was totally different from the one mentioned on their website. The bouquet was really small compared to the ordered one, flowers were not fresh and were broken from the stem. They have had used tape to just fix them. After complaining, the representatives behave like a robot saying the same 'sorry for your inconvenience'....

Winni is the worst ever company i have an experience in my life, i ordered on 13th feb for delivery of 14th feb worth inr of 1500/- which even didnt get delivery on 14th but also got fake successful delivery message, and after complaining to their official mail id they committed to deliver on nexy day but from that day its 23rd feb today but neither they replying on mail nor their customer care numbers are responding... This company must...

I have ordered gifts for special day from this website but they didn't deliver things on given time slot, i have tried to contact on the given number of customer service but the number is always busy. When i ask for money refund back they said that it will be delivered within 52hrs of the given time slot. They literally don't have common sense why people take things after 3 days. I would never recommend anyone to order anything from this...

Never ever place any orders from this fake company / website. They have a policy that even if they dont deliver an order within the said time slot the user is not entitled for a refund. The say that we will deliver the product with in 52 hours of the said time slot.

Pathetic service.

Their numbers are never available and you can never speak to a live person and they take more than 30 hours to reply to an email.br...

I have ordered a flower bouquet on 14th feb 2019 morning for delivery on 14th in bangalore. Winni site took my order for delivery on 14th (Till 9 pm) and charged 599. The order number is [protected].

I called thier helpline 10-15 times in the day but it was always busy and nobody picked my call. I sent mails on status - no response.

At end of the day, i sent mails to refund my money. I got a mail response on...

I ordered a cake but did not deliver in allahabad on 15th of february. Its a fraud service.. I want my money back as soon as possible. My order id is #[protected]
Whenever i tried to contact them.. They didn't respond.. I dont think that this service is fraud.. Mre plan ko barbaad kr dia is service ne.. Isse phle jo maine cake order kia tha wo bilkul sahi nhi tha.. Picture me kch aur show hota hai aur actual me kuch aur hota hai. I...

Worst company ever. They spoiled my V day. Had ordered a cake and paid also a day in advance expecting early delivery on 14th Feb. My big mistake was selecting Winni over Ferns n Petals.Since yesterday Afternoon onwards, i tried calling them 100 times, number is always busy, written many emails but received no response. No one from the customer care bothers to call the customers.Hence if you do not want to spoil your Special Day then please...

These guys are Frauds, some IT junkies. Their website and APP look great, hence a lot of people are getting fooled. They will take your money and will not deliver nor update your order status. I'm lodging a formal complaint in Bangalore & Punjab with Police and Cyber Cell.

Valentine's Day Ruined! My order today wasn't delivered, their chat option is filled with "Bots". They will copy paste replies. When asked for Refund they...

Wat the he'll is that is that a joke or Wat I m ordered 10red roses with packing nd paid 695 full payment Bt the deliver those flowers are not as shown in pic... I want refund my money otherwise... My experience with u are worst means ghatiya m very disappointed ... I loose my money but I want my money back .. Guys don't order in Winni the best is fern n Petals flowers aura are the best as the comparison of winni...

Dear team,

Your team was not supporting for the delivery they have gone and the number was not connected because of network issue as everyone knows about the network problems in all over the world.
Your delivery boy left without delivery of the goods and now they are asking extra charges to pay for the delivery. If this type of things will be there in your delivery terms you people have to post in the site or in the...

The cake i have ordered from winni is totally a trash it spoiled my special day. Firstly i got late delivery and the message is also incorrect. I ordered black forest cake for rs.1200 but i got the delivery of vanilla cake which is not even worth of rs.200 and when i made the complain they are talking very rudely and didn't even take my complain into consideration. Never order the cake from winni it's just a fraud and they will charge you...

Worst delivery and customer support service ever seen
Ordered #[protected] Classical pineapple cake for new year event and paid 1200/- for that.
But received normal cake with wrong message on top of it which is not even worth of 700/-
I have not accepted and returned back. They have tried again to deliver the same cake after 10 min.

Raised my concern on same day, None of them bothered since payment was...

Winni you cheaters you guys hav spoiled the brthay of my brother badly.. Worse xperence had you guys are the worse people we ever spoke to.. You seniors jr's nobody knows how to talk thay we're talking to me as if they are ding charrtto me by sending the order.. Nobody knows abou the order where it is when will it b delivered. Nobody knows how to talk all they are lookin for is money and more money so if you are not paying more your order...

Dear concern,

I have ordered a delightful chocolate cake from winni for my wife's birthday, they delivered simple white creamy cake with poor test and poor quality. I have immediately wrote email and spoke with customer care executive (Mr. Sachin at around 7.15 pm on date 16th oct'18) he said you can use the delivered cake and we will make you refund, moreover i had not used that cake and wrote back again to either replace...

I ordered a butter scotch cake for 900rs by seeing the display at their site but what i received is completely different . I raised a complaint but they told me that they have different vendors so it can be slightly different but here the whole cake is different no proper icing, nothing . I couldn't see anything written on their site that real cake can be different like they are claiming . Now they are not even responding to my calls...

Rubbish customer service and sent black forest cake for a costly chocolate truffle cake. Cheaters bloody irritating #. The customer service lady couldn’t even find the image attached to the mail and this is a team to cheat people. Last time my sister ordered a cake for my birthday and they sent black forest for a very costly chocolate fudge cake. It’s the worst. I don’t know why people want to earn in nasty ways....

Concept-
I Ordered (Order No-[protected]) one heart shaped 500 grams Velvet Cake (Cost-1149 Rs), one Greeting Card (Cost-125 Rs) and one large packing of Ferrero Rocher Chocolate (Cost-1199) amounting 2423 Rs on my wife Birthday dated 05/07/2018 at 1400 hrs from Bangaluru Based Company named Winni Celebrate Relations.

Issues-
I paid for large package of Ferrero Rocher Chocolate (Cost-1199 Rs) but I got medium...

I placed an order in winni app on 14/2/2018 for rs.1448... It was supposed to be delivered on 14/02/2018 but it was not delivered... I got a mail on 15/02/2018 claiming that the ordered has been delivered on that day but it never got delivered... I tried to call winni to complaint about it but nobody picked up the call... I have sent email to them complaining about this but got no reply back.. Then after 15 days they picked a call and complained...

I ordered a cake for mother's day from winni, and they failed to deliver by giving excuse as due to heavy occasion rush could not deliver. And didn't refund money on original payment mode but refund in their own winni wallet.

Again i placed a butterscotch flavored cake order on my parent's anniversary and during checkout selected delivery date and time as 31st may between 10 am to 2pm. And they failed to deliver it on said...