Byjus — About cancellation

Address:BYJU’S, 2nd Floor, Tower D, IBC Knowledge Park, 4/1, Bannerghatta MainRoad, Bengaluru +91 9880031619

Due to the pandemic situation, I was requested on Tue, 22 Sep at 1:54 pm with the subject: " help regarding EMI" from registered mail id "[protected]@yahoo.com" regarding waiver of 3 months give an option for cancellation, they were not responded proper way nor they advised to concerning contact details, finally again myself on[protected] to know the status about the, they advised that, this is neither cancelled nor EMI can be stopped, moreover they don't have proper communication between corresponding teams. Even I have requested for, if 3 months is not possible for the waiver of EMI, at least postponed for 3 months, even that option also denied by them,

Simply in the name of education, they are exploiting, which is against to EDUCATIONAL POLICY, based on this I request to you kindly take necessary action about this.
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someone from BYJU's called me about this on 3 day's and she will update the issue, yet no response. If i'm not wrong her name is Kasturi, from Byju's

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    2nd Floor, Tower D, IBC Knowledge Park, Bannerghatta Main Road, Bengaluru, Karnataka, India - 560029
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