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BYJU's Complaints & Reviews

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Last updated May 6, 2024
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BYJU's reviews & complaints page 8

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Y
Yogini228
from Surat, Gujarat
Aug 9, 2023
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Refunding partial Amount against Demo providing

Address:NEC Buliding , BSNL Office , Nr. Millenium market, Ring Road Surat,

R/Sir
Byju's company arranged online Zoom meeting on 27/05/2023, for their product Sales representative Aman Sarin[protected] taken a session and offered me to purchased this product with online class will be given by their team for demo period of one month and within a period our representative office team will given your review for confirmation and if your child not comfortable with this than we will refund your amount without...
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Yogini228
from Surat, Gujarat
Aug 9, 2023
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Regarding product returned partial amount refunded

Address:NEC Building , BSNL , Ring Road , SURAT

R/Sir,
Byju's Company offered me on a Zoom Meeting demo version of their
product for class 6 & 7 online on 27th May 2023, according to them product will offered you for demo period and their representative confirmed within a month if your child satisfied otherwise whole amount of your booking will be refunded, As per their meeting, i booked product on same date and product will be received 31 May 2023 and online class was...
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Suraj singh sikarwar1989
from Morena, Madhya Pradesh
Aug 9, 2023
Sep 22, 2023
This thread was updated on Sep 22, 2023
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To stop my EMI

Address:Dixit gali Gopalpura
Website:BYJU’S

I have taken subscription of BYJU’S but whatever they promised with me, they forget everything & not responding on calls, emails .
They r doing gud counselling later they broke their promises, this is a big scam so I requested to cancel my subscription so they cancelled & stopped all classes but my EMI amount is deducted every month so please stop all this...
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V
Vakalarao gujju
from Visakhapatnam, Andhra Pradesh
Aug 8, 2023
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Cancel my byjus package and refund my money

I am get the byjus package Jan 2022 and paying money 5000 cash total amount 43000 and converting the emi monthly 1750/per month it is very fraud and cheater of byjus they saying once and doing other thing they provide to one tab Lenovo they cost is in market 6 or 7 thousand and provide to books 2nd 3re 5th class books so after 10 days I am saying this books and my son's /(name is Varun tej, ) class is different they should not understand...
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Address:West Bengal paschim Medinipur
Website:[email protected]

Don't cancel my order...
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Jay Choubey
from Kota, Rajasthan
Aug 4, 2023
Sep 22, 2023
This thread was updated on Sep 22, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Cancel course of my Son Aniket Choubey

Dear Sir/Mam,

I had sent first mail for course cancellation on 17th-July but didn't get any response.
After this, mailed many times and called many times but no satisfactory answer was received.
Disturbed, I had to make this complaint on this.
You are requested to please help me.

Regards,
jay...
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J
Jaydevnarayan
from Indore, Madhya Pradesh
Aug 4, 2023
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Exam preparation MPPSC

Address:02, Village Jhari Post Jamuar
Website:Byjus.com

I have taken an MPPSC course from Byju's for my wife but due to some reason, I want to cancel this course. But cancellation status and return my amount not updated....
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M
Md Saifuddin 001
Aug 3, 2023
Aug 4, 2023
This thread was updated on Aug 4, 2023
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Regarding my subscription of SSC courses

Hey Team
I initiated the cancellation in May 2023
Till now no response from your side .
It is very wrost experience with Byjus the give false statement.
RF-[protected] This is Refrence I'd . please solve my problem as soon as possible....
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N
Niharika Panwar
Aug 3, 2023
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Course Cancellation problem

I want byju's to cancel my course and i want my refund back but they are delaying the process and has not initiated the cancellation proces yet. I am currently enrolled in IAS english course and I've informed them about the cancellation of my course due to some valid reasons within 15 days of starting of their classes according to their policy but still they are not giving me any positive response....
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C
Chithakarsha
Aug 3, 2023
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Regarding refund within 14 days

Address:Bangalore

The company is not refunding my amount back plz provide my money back...
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A
Anagha M
Aug 1, 2023
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Lack of service

I had enrolled for BYJU’S IAS coaching which is valid till 2026. The course includes live online classes which is valid till the year 2024. However, I have not been given any links of the classes and the application also does not display the time table and live classes links. I have tried to reach out to the customer care but in vain. I have not received a single call back till date even after me contacting them for multiple times. I’ve...
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U
Unmai R R
Aug 1, 2023
Aug 17, 2023
This thread was updated on Aug 17, 2023
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Discontinuing the course

Address:Bangalore

The counsellor, Mr. Gunasekaran, enrolled my son with Byju's Tution center on November 25, 2022. We didnt' want a long term tution option, considering this, he offered us monthly payment and can be discontinued any time, by writing the bank to stop the ECS.

The Byjus tution center accepted the fee monthly using auto deduction mode through directley from the account, Rs. 4722 is deducted automatically every month. Now, we want...
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A
anushka145
from Noida, Uttar Pradesh
Jul 31, 2023
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Learning programme Cancellation

Address:Sector 21, Noida

Dear Sir,

A counselor (Praduman Kumar - Noida) visited our home at 8:30 pm to conduct an interview with our niece, but he provided incomplete information about Byju's program. He misled us regarding the scholarship details.

He obtained all our bank information and proceeded with the registration for the Byju's program. After completing the registration, he informed the parents that Byju's charges 45K for this...
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A
Ankit 111
Jul 30, 2023
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We want to cancel our Byju's course

Address:IBC knowledge park Bangalore
Website:www.byjus.com

Hello team we received buy Byju's course for our son dhruv Soni after buying it in u days we did a mail that we don't want to continue this course so cancel it
They said that you will get a call back in 1 day but I didn't get any call from Byju's
Till today I did more then 15 mail and 20 calls but they are not cancelling my course so please help me to cancel this course and get my refund back .
I also mentioned the...
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A
Ankit 111
Jul 30, 2023
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I want to cancel Byju's course

Address:IBC knowledge park Banglore

Hello team we received buy Byju's course for our son dhruv Soni after buying it in u days we did a mail that we don't want to continue this course so cancel it
They said that you will get a call back in 1 day but I didn't get any call from Byju's
Till today I did more then 15 mail and 20 calls but they are not cancelling my course so please help me to cancel this course and get my refund back .
I also mentioned the...
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A
Arbaz Hussain1
Jul 29, 2023
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Regarding my due incentives

Address:Banglore

I am not getting whatever i havebeen promised on the time of joining byjus.
my ctc was 4.75 4lpa fixed and 75 was variable and i worked hard for earning variables and byjus is not giving my due variables from 22th september to till now. when i ask to hr if i leave this company will byjus pay my variables with full and final settlement but i dont want to work here just because of toxic work culture and too long working hours. seniors...
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I Soumitra Chatterjee father of Arna Chatterjee bought a course from Byjus for class 2 and 3 on 16/07/2023. The student is not willing to study with the course.That's why I did not receive the percel which Byjus send and returned it.So, I request to cancel the course, Emandate, EMI and refund my registration money in my bank account. I have mailed in [protected]@byjus.com many times.

So, please resolve my complain as soon...
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M
mannu1483
Jul 29, 2023
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Complaint Regarding Non-Provision of Course Books

I enrolled in the UPSC tablet program. However, since the commencement of the course on April 2023 I have not been provided with any of the essential textbooks or study guides that were promised as part of the course package. Several attempts have been made to inquire about the course books' status, but the byjus staff's responses have been vague and unhelpful. It's already been 4 months but the book has not been provided to me. I urge you...
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Dear Team,
I have cancelled the subscription within the defined time limit now it's over 6 months I am following, No one from ByJus team taken any action on this.
I am reguly following up with customer care no response yet from the team.
My Mob No # [protected]
[protected]

Please call me !...
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N
nkshaikh
Jul 28, 2023
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Refund of amount

Address:Bangalore

I booked your BYJU'S LearnStation Junior 10 inch Mobile Data Grey Tablet for my daughter by paying Rs.80000/- (Rs. Eighty thousand only) on 26.07.2023., but for some reason I want to cancel this order and want a refund of my money. I request you to cancel my order immediately.
1. My order NO is SO-[protected] which is under process and not dispatched from your side till date so don't send it to me and refund immediately. your...
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