Byju's — regarding byju's sales team

Pardha Saradhi J

from Hyderabad, Telangana

Address:

Bangalore, Karnataka

Byju's sales team (Bharat) had committed wrong promise that he will provide additional tab for free to me before purchasing the byju's material and tab.

Now they are not fulfilling these promises. They are least bothered to reply back to my e-mail and not lifting the phones.

Tried to escalate their manager and he is not looking into the issue and simply dragging the time.

I have all the evidences (Email and voice recordings) about their commitments given to me before purchasing the app. Now, i want to file a case in customer consumer forum with all these details.

Please let me know the procedure.

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Jul 02, 2019

Updated by Pardha Saradhi J The whole team want to grab money as quick as possible from the customers. Please do not fall into fowl. They play a very cheap marketing techniques to attract the customers.

Finally, when you pay the amount, you are left clueless.

Before purchasing the material, I discussed with BYJU's team about the negative reviews. They conveyed that in the past those things happened and now the management team has changed and they are customer centric..