When I initially enrolled my child in their 3-year course, we received physical books, for the first year. During this time, my child would complete homework using the books and submit it through the app. The tablet was primarily used for watching recorded lectures only, with minimal screen time. However, now that my child has progressed to 2nd grade, Byju informed us that they would no longer provide physical books from now on. This means that my child will have to do all homework exclusively on Byju's tablet, increasing screen time for a five-year-old, which is something no parent desires. This change was not communicated to us at the time of enrollment, where it was explicitly stated that we would receive books annually throughout the course. We feel deceived, especially considering the significant investment of approximately 90k for the three-year course. If Byju decides to alter their program policies, such changes should only affect new enrollments, not existing ones like ours.
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