Address: | Thoppil House, Pay Bazar Padakulam Road |
Dear Sir/Madam,
I am writing this email to bring to your attention an issue I have been facing with my ATM debit card. I received the card three days ago and attempted to activate it by following the instructions provided on the accompanying paper as well as through IVRS. Unfortunately, my debit card has been hotlisted due to a mismatch between the IVRS details and the information on the paper. I would like to clarify that this issue is not my fault. The hotlisting of my card has resulted in a charge of 150+GST.
I kindly request you to consider this email as a humble plea to verify the accuracy of your IVRS details and compare them with the information provided on the activation paper for my debit card.
Sincerely,
Shasna
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