Canara Bank — No response not solving my problem

Address:

201005

I am a canara bank saving account holder
Account number:[protected]
i applied for a new debit card around a month ago but i did not received even any confirmation sms yet.
I tried to ask the same at customer care centre but those people are not giving any response that whether the debit card is issued or not.
I also visited the branch Rajinder nagar sahibabad, but they are also not giving any response to me.
This is not the way to treat a customer.
They should atleast inform me whether the debit card is issued or not.