Address: | 27 C D K R BUILDING PANKAJA MILLS ROAD RAMANATHAPURAM COIMBATORE 641 045 |
Sir/ Madam,
I am an account holder with your bank for the last 5 years. My saving number is ([protected]). I want to bring this to your kind attention that the staff in the Coimbatore Pankaja Mill bank branch do not behave properly with its valuable customers. Not only am I dissatisfied, but many other people are as well. They are always busy with their personal gossip; they are not ready to listen to the customer's concerns and have 0% solutions to the problem. They do not provide us with the right guidance (17/09/2022 I vsisted the bank regarding the balance related issue. I am not getting a proper solution and also, they are not ready to listen to the concern).
Kindly take proper action against that bank manager, Coimabtore Pankaja Mills. Because I have already spoken with the branch manager, but he is not ready to proceed with further action (speaking in favour of the employee).
1. Staff response is very poor and indiscriminate.
2. Not ready to listen to the customer's concerns and 0% chance of a solution.
3. Their solutions are mostly ignored by the customer in a depressed state.
4. Most of the customers at that particular branch are facing that issue.
NOTE: Dipressed mentally for poor quality of pankajamills branch service and I loose the interest of the bank. Though I block this bank from my corporate sector and If further action not taken I will escalate this issue with social media. Was this information helpful? |