Canaves Continental Resorts — Unethical behaviour , wrong information given and cheated

Address:

Noida and Manali

I visited a clubhouse in Manali on[protected], where a canaves agent approached us for a lucky draw. One of the lucky card showed some reward and they took us to their office, where they explained to us the tour package for 10 years, for which I have to pay 1, 45, 000/- ( 1, 30, 000/- + 15, 000/- as an administrative fee). they used my debit card emi and took 30000rs+ 3000 interest). One thing they promised was that, if we don't like their service, they will refund the full amount within 45 days. and if we don't have a specific reason to give, they will deduct 15000/- and refund the rest. but within a week, everything changed. they spoke very rudely when we contacted for a cancellation. I was forced to take a free trail in order to get my cancellation. but that was a trap, after trial, they said I cant cancel it. I even told them to deduct the administrative amount (15k) and refund the rest. they stopped replying to my calls, emails etc. for the last three months I have been constantly trying to get in touch with them..but no use. i hope i get justice.