Care Health Insurance — Delay in Claims Huge deductions in claim amount

Website:www.careinsurance.com

Policy no[protected] huge claim amount deducted almost Rs 45000 was deducted
1. Smart City network hospital rs 21000 was deducted
2.Rmo charges rs 5000 not paid
3. Pharmacy bill rs 4600 was not paid
4. Lab chars₹ 3000 was not paid
5. Bio hazard charges rs 2500 was not paid etc
It's been more than a month still grevience team and claims team has not even bothered to call or reply to my complaints
Customer service is worst they don't even transfer d cals to senior or to claims team
I also cancelled my claim but stil not returned my claim documents
No reply at all worst and cheap services by care health insurance company.
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Worst customer service very cheap services of Care health insurance they disconnect your calls and jaut tell you the scripted dialogues, they don't allow you to speak to seniors, claims dept, grevience dept they also don't help to escalate you case n help you on priority
Care Health Insurance's reply, Apr 25, 2023
Hi Rupesh,

We are sorry for the experience you had to face. Please share your registered mobile number or policy details at [email protected] to get further assistance regarding your concern.

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