Carrier Airconditioning & Refrigeration / Carrierindia.com — Ac not working become dead in one year | |||
I've purchased carrier austra inverter ac. For rs.47532 in june19, in the same june 2020 my ac got problem in dead condition i lodged a complaint, service person came to my home done something ur fan motor not working we need to change, after 10 days they came with fan motor and changed and they your pcb board is not working we need to change, so after 25 days they came with pcb board, but after fixing that also ac not worked, they said we don’t know we will come with carrier technician, he said new pcb board problem, then after 20 days they came with another pcb board that also not worked, again another technician came completely zero knowledge about ac, broken some ac parts also, he told i will another fan motor and see, but he changed fan motor, after that also its not worked, and decided to go for replacement on 26th aug, manager mr. Vignesh confirmed if last pcb not worked i will assure you replacement, but now 5th sep when i make a call they are telling carrier not accepted replacement they are sending again technician, how stupidity behavior from such a big company, but they indirectly telling don’t purchase carrier inverter ac, inverter ac we don’t know wat problems will come, they are using my ac for learning, now they are cam up with depreciation, how company can fix value for my money which was wasted, and suffered lot because of not having ac, so indeed time they taken is too much, after 5 technician visited 5 times they didn’t solve the problem, very much disappointed with carrier austra inverter ac.. Kindly do the needful for replacement Service person whoever came is not having knowledge on ac, as per my knowledge they make minor fault to major fault I need a compensation for 3 month which i suffered because of no having ac. Was this information helpful? | |||
Carrier Airconditioning & Refrigeration / CarrierIndia.com customer support has been notified about the posted complaint. | |||
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+91 12 4470 7333 [Delhi]
+91 52 2220 2346 [Lucknow]
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Delhi-Jalpur Highway, Narsingpur, Gurgaon, Haryana, India - 122001
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