Carrier Airconditioning & Refrigeration / Carrierindia.com — air conditioner malfunctioning

I have Purchased a carrier 2 Ton window A.C. Model No.-Estrella Neo, Serial No.[protected] on 22.03.2019. From Beginning A.C is not working properly after several complains to customer care, a service person was sent to our home, after he inspected the A.C he told us that A.C is not working properly because A.C don't have Refrigeration Gas in It so we ask him to fill the gas as the A.C is in warranty Period, he told us that he will come for gas filling on the next day as he don't having gas at that time. now several days have been past and we are continuously complaining to the customer care but nobody has come for the refilling of gas. now we request you to please repair the A.C as soon as possible.

Regards
bhupal singh