Carrier Airconditioning & Refrigeration / Carrierindia.com — Non replacement of compressor under warranty period and poor service

Address:74 RAJYA KARAMCHARI COLONY, SRI GANGANAGAR (RAJASTHAN)

Respected sir,
i have purchased 1.5 ton, inverter ac from amazon on 29-5-19 . (bill attached)after 3 years, ac started a problem. During extreme hot days, it become overload and autocut automatically. After so many times, it starts .
I contacted toll free customer service number and assigned service requests three times. 2 times they cancelled my request without visiting my home. (file attached).
From 2nd of june till last tuesday, four carrier agents named pankaj, deepak, aslam and anmol visited my home .(file attached)
all said that there is an issue in the compressure and its in warranty.Company will replace it within warranty. I have to pay for the gas only.I agreed .
But sorry to say that till today, there is no replacement of my ac compressure .Every time thy come to my home, take pictures of ac inner and outer unit, go back ...The issue is still on its previous stage .
I am really fed up. Please sort it out or i have to take any further action.
Devinder singh chahal
74 rajya karamchari colony
near vridh aashram
sri ganganagar
pin code 335001
mob. No. [protected]
+3 photos
Was this information helpful?
No (0)
Yes (0)
Carrier Airconditioning & Refrigeration / CarrierIndia.com customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Carrier Airconditioning & Refrigeration / CarrierIndia.com
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    14%
    Complaints
    133
    Pending
    0
    Resolved
    18
    Carrier Airconditioning &  Refrigeration / CarrierIndia.com Phone
    +91 12 4470 7333 [Delhi]
    +91 52 2220 2346 [Lucknow]
    +91 12 4482 5500 [HQ]
    Carrier Airconditioning &  Refrigeration / CarrierIndia.com Address
    Delhi-Jalpur Highway, Narsingpur, Gurgaon, Haryana, India - 122001
    View all Carrier Airconditioning & Refrigeration / CarrierIndia.com contact information