Carrier Airconditioning & Refrigeration / Carrierindia.com — Split AC not working and after registering a complaint even after 11 days my problem is not resolved

Address:

hyderabad

My customer relationship ID 91994864 . I have been waiting for your service for the past 11 days. I don't understand why a reputed company like carrier is so bad at service. Now i regret buying the ac from carrier. Every day I was following up with the carrier customer relationship person And he replies saying that the technician will contact me in half an hour. This is going on for the last 10 days. I want to know will I ever get service from the carrier company? If you are unable to provide the service Please let me know, I would like to escalate this to the higher authorities in your company and others in the government and consumer protection authorities.