Dear Sir,
I had sold my car Xylo UK08AV9003 on[protected] at Cars24, Dehradoon Office and i was told that on the transfer of the vehicle to the new buyer, all the relevant documents like copy of Form 29/30 or Transferred RC will be provided after the final sale and transfer of RC to the new buyer. On[protected] i have a sms that RTO has processed the RC Transfer and transfer proof can be downloaded using a link provided but this link was not working. I called the customer care about provided the transfer proof and i was told that same is available on the website even no such details were available after the login to their site. After following up with them i was asked to send an email to their customer care and now after sending the email and waiting for 2 days, i am told that i can download from M-Parivahan website as Cars24 donot have any detail with them.
You are requested to help in resolving the issue.
Thanks
Vipin Kalia
[protected]
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