Cashbus — regarding repayment of loan

I have taken loan from cashbus several times. I have missed paying this time due to lockdown. I do not have money. I have a 50% salary cut. And my salary has been delayed.

As rbi governor has allowed all banks and all financial institutions to give customers a 3 months moratorium, they shud consider instead of threatening or scaring the customers.

There calls and messages stress us out and the language that they use. It is sad to see when people all over are facing such issues, these people are sending such communication to customers.

I am attaching their message below. I had already informed them that i will only be able to pay when my salary comes. They put a display picture of civil on whatsapp and portray to be from the cibil department. The number that i have got the message from is +[protected]

Dear sir
This is a cashbus. You said that you will pay the loan amount, but you have not paid that amount. A reminder to pay for this today before 11 am
If you fail to pay the amount i will proceed the recovery process…
Just like that
-calling your relatives and friends frequently
-your id and number in the fraud list
-your cibil score will be interrupted /
- your credibility in the economic sector will decrease /
- if payment is not made by 11 am, your whatsapp group will be created with your relative, all your proof sand can be sent in it (Adhar card, pan card, selfie)
- judicial rules and regulations as per indian law and will process regulations. So clear all debts
If there is some kind of problem then you can tell us!

नमस्ते
यह एक कैशबस है। आपने कहा था कि आप ऋण राशि का भुगतान करेंगे, लेकिन आपने उस राशि का भुगतान नहीं किया है। आज दोपहर 11 बजे से पहले इसका भुगतान करने के लिए एक अनुस्मारक।
यदि आप उस राशि का भुगतान करने में विफल रहते हैं जो मैं पुनर्प्राप्ति प्रक्रिया को आगे बढ़ाऊंगा...
बस असे ही
अपने रिश्तेदारों और दोस्तों को बार-बार कॉल करना
-आपकी आईडी और फ्रॉड लिस्ट में नंबर
-आपका cibil स्कोर बाधित होगा /
- आर्थिक क्षेत्र में आपकी साख घटेगी /
-यदि भुगतान सुबह 11 बजे तक नहीं किया जाता है, तो आपका व्हाट्सएप समूह आपके रिश्तेदार के साथ बनाया जाएगा, उस ग्रुप में आपके आधार कार्ड पैन कार्ड send किया जायेगा
- भारतीय कानून के अनुसार न्यायिक नियम और कानून और नियमों को संसाधित करेंगे। तो सभी ऋणों को साफ़ करें
अगर किसी प्रकार की समस्या है तो आप हमें बता सकते हैं!!
Regards.
Cashbus
[protected]