Cashbus — Threatening messages

Address:

Wellfin Securities Ahmedabad

Iam Sulekha from Bengaluru. During the Pandemic period I came across this App thru a sms to my mobile. I downloaded the App and initially I took a loan of Rs 2000 which was supposed to be paid on the 7 th day. The repayment amount was Rs.3800. I repaid it on time and they increased my loan amount every time I repaid. This happened for 3 times. Later on they came up with various other loan lending Apps under their banner like Cola Loan, Orange Loan, Fin Loan, Apple loan, silver pocket and so on. I was in need of around Rs. 20000 at that time so I borrowed little little amount from these Apps. I had always paid on time. But I had to take a break from my job due to ill health post Corona. I recently joined back to my job. Since I did not get Salary for the break period my payment got delayed .
Nearly 5 to 6 people from all the Apps calls me and threatens me with dire consequences. If i don't pay in an hour they will contact all my relative's and friends and inform them that I am a fraud and cheat. They had gone to the extreme yesterday by taking my DP picture of me and my husband and they had written on the picture Fraud & Cheat and threatened me that the photo would go viral if i don't make the payment in 20 minutes. I was so shocked that I decided to end my life. Later on I decided that I should not give up for any reason since I have my husband and daughter looking forward to me. Then I finally spoke to the RBI Ombudsman and informed him about all this since Cash bus comes under NFBC.
He told me to send a mail with everything in detail. I did that. These people call thru various international numbers like USA, Ireland, Syria, Fiji, Singapore, Indonesia etc.. When I asked them why they were calling thru International numbers, they said that was not my concern and i just need to repay the amount. When I informed them that I need 3 days time since I was expecting some amount thru other sources, they were not ready to listen and they were black mailing by posting my contact list on my WhatsApp and threatening me that they will start calling all the numbers and inform them that I am a Fraud and Cheat. Later on when I told my nephew he told me this is nothing new. This has been happening ever since the Pandemic started and Government has given green signals to all these types of Online Loan Apps for helping people who were in need of money. Government did this for the stability of the middle income people. But these Companies are taking undue advantage of the situations of the common man.
Later on my nephew sent me two paper cuttings of Indian Express and Times of India who had brought this news out. It also referred as to many suicides has happened in Tamilnadu Maharashtra Karnataka and Kerala due to the flithy behaviours of such dirty elements in the society. Of late i had borrowed a sum of Rs.7000 from Cashbus wherein I was supposed to pay Rs. 11834 on the 7 th day. They started calling me from various numbers as i had mentioned earlier thru international numbers. That particular day my bank server went down and i was not able to use my netbanking. So I informed them about it and asked for some time. But they insisted that I get the payment done thru friends or relatives. When I informed them that the App is in my registered mobile number with them how can i ask someone to pay. Then one person from their end who called me more than 20 times that day told me that he would send me a link and I need to get the payment done thru that link.
Due to nonstop harrassment i requested my sister to do it for me. Then i posted the screenshot in that particular number WhatsApp. Later on late evening a lady calls me and asks me for the payment. I informed her i had made the payment and send her the screenshot once again. Later on after 5 minutes this lady calls me and asks me why did I make the payment to that link and i was supposed to pay it thru the App only and she said I have become a victim of fraud. They said they are not responsible and I need to pay the amount immediately thru the App.
Next day thru Google i traced their Manager's number and informed him about the fraud. He said he would look into the matter and settle the issue. It was their own staff who did it. But the Cashbus App still shows repay.
I sincerely feel there has to be a big full stop to all these Apps to save more lives who becomes their victims.
I am not going to stop it here. I had already posted a mail to the Prime Minister's Office and also informed the Finance Ministry about such things.
They gave me a positive assurance. I think the Managers of these companies put a lot of pressure on their staff to collect the payments because one staff called me and asked me to make the payment immediately and informed me that he has been detained in the office due to non receipt of my payment and that person was crying and asking me for mercy and requesting me to clear the payment otherwise he cannot go home. They are being forced to collect the payment on priority basis and to cover up they use all these methods to collect the payments.
I request the people who come across such experience, be bold and face the situation. Don't panic and take extreme steps. Iam sure Modiji's Government will definitely look into this matter if we come together and complain regarding this to the PMO. I request the GOI to take stern action against such finance Companies and create a healthy environment.
Regards