[Resolved]  Cashe — Disbursal Credit Line - Loan Disbursal Delay / Loan ID : 4058637 / Customer ID : 12844085

Dear Team,

My self Gurumurugan Swaminathan, I had applied for the Credit Line of 70, 000 on 1st February 2024, and as on date as well its showing as under process or in Processing. Every time I raise a ticket, I get the standard response as per the system generated email.

Sharing the pending Ticket Number for the reference and please let me know by when the amount will be disbursed.

Ticket Number : 21851160 – Pending

Ticket Number : 21851164 – Pending

Ticket Number : 21851162 – Pending

Ticket Number : 21851163 – Pending

Also these are some of the ticket numbers pending here.

CASHe Ticket Number
21840681
21828665
21840678
21945142 – received today morning

ticket number is # 21840830
ticket number is 21834905

Thanks & Regards,
Gurumurugan Swaminathan
[protected]

Response from Cashe on 12th February 2024 but no action taken.

Dear Gurumurugan Swaminathan,

We are truly sorry for the inconvenience you have faced and the frustration it has caused. We understand the urgency of your situation and we sincerely apologize for the delay in disbursing the amount to your account.

Please be assured that we have taken up the matter with the bank and are actively working to resolve this issue. The tentative estimated time for the amount to be credited to your account is 5 days. We understand that this may not fully alleviate your current situation, but we are doing everything in our power to expedite the process.

Rest assured, someone from our team will revert to you shortly with further updates. We appreciate your patience and understanding in this matter.

CASHe Customer Support
21956685:347234
+1 photos
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Mar 22, 2024
Complaint marked as Resolved 
CASHe customer support has been notified about the posted complaint.
Feb 19, 2024
Updated by [email protected]
Still it is showing as processing only i have been the customer making the payments on time since 2022
Verified Support
Feb 20, 2024
CASHe Customer Care's response
Thank you for bringing your concerns to our attention, and we apologize for the delay in processing your loan. We have escalated your grievance to the concerned department to help speed up your loan request.



Best,

CASHe Team
Feb 20, 2024
Updated by [email protected]
Dear Team,

I have still not received any response from Cashe team in regards to the disbursal process neither any one has connect with me till now.

Also sharing the screenshot of the same where in it is still showing as in process.
Verified Support
Feb 20, 2024
CASHe Customer Care's response
We have forwarded your concerns to the relevant department for priority disbursal and will get in touch with you at the earliest.



We request your patience in the interim.



Best,

CASHe Team
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