[Resolved]  Cashe — Its been 10 working days but my Sanctioned loan amount not disbursed

My customer id[protected]
I have done all the process and Cashe approved my loan of 1lakh rs, and from last 10 days i am getting only one status your loan trasfer is in process. Also i have sent mail to cashe below reply i got 3 times.

Dear Customer,

We would like to inform that your loan application has been approved from our end. However, please expect slight delays in the loan disbursal as we are currently implementing an external payment gateway integration to enhance our payment processing capabilities. While this integration is essential for providing you with advanced and secure transaction options, it may result in a slight delay in the disbursal of your loan.

We apologize for any inconvenience caused by these necessary enhancements. Our team is actively working to expedite the integration processes and complete the required audits.

We also wish to inform you that your repayment date will be calculated from the date the loan amount is successfully transferred to your bank account. This information will be updated in your CASHe account for your reference.

Should you have any questions or concerns, please feel free to reach out to us.

Thank You,
CASHe Support Team

Same mail i got 3 times
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Mar 25, 2024
Complaint marked as Resolved 
CASHe customer support has been notified about the posted complaint.
Verified Support
Feb 22, 2024
CASHe Customer Care's response
Thank you for bringing your concerns to our attention, and we apologize for the delay in processing your loan. We have escalated your grievance to the concerned department to help speed up your loan request.



Best,

CASHe Team
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